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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Zachary Teehan was amazing!
We had some issues, but they were resolved or are working. The team of Josh and Rob were great. They did a good job of explaining items and were available when we needed them. We closed on a Holiday and we were still able to get them on the phone to answer questions.
From my initial conservation with the agent - to closing every thing was explained. They were very professional and courteous. All of my questions and concerns were addresses quickly and to my satisfaction. I have a new interest rate I can live with. I am very pleased. Miss. Dorothy,
I think Nathan did a great job. My Refi application was not an easy one. Very complicated. Nathan did a great job in explaining what was needed. and going to bat for me when there were unusual requests. Given the COVID situation, everything ultimately went smoothly.
It was simple and relatively quick process. There was an error in our closing accounting that my wife and I found out the morning of closing, a mysterious $200 credit that had been on the initial estimate and our revised closing document, but disappeared the day of closing. I did get an email a few days later saying my closing had changed, but we found out via the closing attorney.
Great communication, prompt responses, and full support through out the process. Keep up the good work!
Julian was great. Your overall process was lacking at the title company level. Julian worked hard to get 2 extensions because of the title company dropping the ball on my subordination requirement. I suggest you promote Julian and find another title company.
I chose Penny Mac for my home refinance since I already had an established relationship. However, after what occured since the date of my Closing was scheduled I do not believe that I would make that decision again. Once the Closing was scheduled (2 weeks later due to my schedule), I was told that I would continue to receive information from the Representative that had been assigned to me but that was NOT TRUE. I never heard from that person again, even after numerous phone calls and emails.
no comment at this time
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,421 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.