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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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WILLIAM T.'s profile image
WILLIAM T. 
4 years ago

The entire process was very smooth. Questions and concerns were taken care of quickly. Great job from all! 

Tyeebna S.'s profile image
Tyeebna S. 
4 years ago

Everything was smooth and seamless. 

Jane G.'s profile image
Jane G. 
4 years ago

All the folks I interfaced with at PennyMac were extremely courteous and willing to help. I was always able to get prompt answer to any questions I had and was kept apprise of my application status along the way. I have always found it easy to do business with PennyMac. 

BESHOY S.'s profile image
BESHOY S. 
4 years ago

Awesome 

Eric P.'s profile image
Eric P. 
4 years ago

The overall experience was horrible. On several occasions it took several weeks to contact the individuals handling my loan. Communication between the people handling my loan within PennyMac was also horrible. I was told several times that a person would be in touch with me "soon," only to wait weeks with no contact. I would then have to go through an exhausting process of waiting on hold with different representatives on the phone just to get to the wrong person in the end! Terrible experience 

JOSEPH R.'s profile image
JOSEPH R. 
4 years ago

Awesome 

ROBERTO R.'s profile image
ROBERTO R. 
4 years ago

Our loan refinance was made easy under every aspect making it a stress-free experience! The PennyMAC team we had was great. I would recommend their services to anyone. 

Eugene S.'s profile image
Eugene S. 
4 years ago

The MacTeam was always available, helpful and patiently answered all our questions. Thank you Monisha 

LEALDO P.'s profile image
LEALDO P. 
4 years ago

. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.