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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Talking with other companies, no one could match the rate we got from Penny Mac. The loan officer was very helpful, and the team was amazing even through the covid outbreak. Great job!
I wish that the documents that were needed we’re communicated with a longer time frame. Paperwork requested was need with a two day turn over. Requested very close to closing instead of at the beginning with the rest of the paperwork.
GREAT COMMUNICATION WITH EVERYONE. PROFESSIONAL AND COURTEOUS.
Loan advisor was not up front on initial rate quote. He did not get back to me in a timely manner on questions I had about the loan
Was a great experience very pleasant very nice people. I would do it again.
I understand that providing a loan is a business and pennymac needs to profit and make money, but I never felt like I was being fleeced or that pennymac was overreaching.
Thank you Nicholas and all who helped in this process with great communication and professionalism.
Always good customer service.
The service I received was very professional,prompt and thorough. The staff was very courteous. I would highly recommend them. Jim W.
PENNYMAC has a 4.5 star rating with 5,421 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.