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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Loan advisor was not up front on initial rate quote. He did not get back to me in a timely manner on questions I had about the loan
We had a VA refi which can be a bit troublesome but experienced no problems or delays during our loan process. Everything preceded as expected.
Was a great experience very pleasant very nice people. I would do it again.
I understand that providing a loan is a business and pennymac needs to profit and make money, but I never felt like I was being fleeced or that pennymac was overreaching.
Thank you Nicholas and all who helped in this process with great communication and professionalism.
Always good customer service.
The service I received was very professional,prompt and thorough. The staff was very courteous. I would highly recommend them. Jim W.
Better communication so I did not have to reach out multiple times to get an answer. I am still waiting to hear why my escrow refund was only pennies when the estimate was for over $300. Seems to be difficult to access anyone to help.
It was simple and relatively quick process. There was an error in our closing accounting that my wife and I found out the morning of closing, a mysterious $200 credit that had been on the initial estimate and our revised closing document, but disappeared the day of closing. I did get an email a few days later saying my closing had changed, but we found out via the closing attorney.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,405 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.