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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Loan advisor was not up front on initial rate quote. He did not get back to me in a timely manner on questions I had about the loan
We had a VA refi which can be a bit troublesome but experienced no problems or delays during our loan process. Everything preceded as expected.
Was a great experience very pleasant very nice people. I would do it again.
I understand that providing a loan is a business and pennymac needs to profit and make money, but I never felt like I was being fleeced or that pennymac was overreaching.
Thank you Nicholas and all who helped in this process with great communication and professionalism.
Always good customer service.
The service I received was very professional,prompt and thorough. The staff was very courteous. I would highly recommend them. Jim W.
Nice responsive people at every level.
It was simple and relatively quick process. There was an error in our closing accounting that my wife and I found out the morning of closing, a mysterious $200 credit that had been on the initial estimate and our revised closing document, but disappeared the day of closing. I did get an email a few days later saying my closing had changed, but we found out via the closing attorney.
PENNYMAC has a 4.5 star rating with 5,414 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.