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PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,421 reviews
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Leslie F.'s profile image
Leslie F. 
4 years ago

No one at pennymac communicates with each other. They messed simple things up at every turn. Cancelled my closing the night before (due to another mistake on their end) without even calling me. On the other hand, they would call me almost daily asking for information we had already discussed multiple times. Overall it took almost 5 months to finally close on the refinancing. The people were always nice, but overall dealing with pennymac as a company was an extremely frustrating and inefficient hassle of a process. Management... read more

Dennis R.'s profile image
Dennis R. 
4 years ago

Overall I had a great experience with the pennymac team although there were some hiccups. The first issue is that the ownership should have been my wife’s trust. The loan app I was sent did not show that and parik told me that the PMAC system showed ownership was shown as being in the trust and that it was up to Lennar title to follow up which they did do. Unfortunately it did not happen and now my wife and I will have to take care of this. There was also a minor hiccup with the closing date at the last minute but it was onl... read more

Laura M.'s profile image
Laura M. 
4 years ago

My overall experience was very efficient. I didn’t experience any surprises and every question or concern I had had was answered and addressed promptly. Justin Nosser was very pleasant and I greatly appreciate his patience and knowledge during my loan process. He explained every detail so I knew what to expect come closing. Definitely recommend Justin and the PennyMac team. 

Jimmie J.'s profile image
Jimmie J. 
4 years ago

123456789. 

Yucong S.'s profile image
Yucong S. 
4 years ago

Jessica is professional and nice 

James H.'s profile image
James H. 
4 years ago

The refinance was overall painless and as timely as can be expected. 

HEATHER DE LA R.'s profile image
HEATHER DE LA R. 
4 years ago

Great experience 

MINDY H.'s profile image
MINDY H. 
4 years ago

Five star out of five 

TEREYO C.'s profile image
TEREYO C. 
4 years ago

It was a very amazing and simple experience. I was very impressed oh efficient and quickly the process took. I wish i had did it earlier. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,421 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.