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PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,421 reviews
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Leslie F.'s profile image
Leslie F. 
4 years ago

No one at pennymac communicates with each other. They messed simple things up at every turn. Cancelled my closing the night before (due to another mistake on their end) without even calling me. On the other hand, they would call me almost daily asking for information we had already discussed multiple times. Overall it took almost 5 months to finally close on the refinancing. The people were always nice, but overall dealing with pennymac as a company was an extremely frustrating and inefficient hassle of a process. Management... read more

Jimmie J.'s profile image
Jimmie J. 
4 years ago

123456789. 

Yucong S.'s profile image
Yucong S. 
4 years ago

Jessica is professional and nice 

James H.'s profile image
James H. 
4 years ago

The refinance was overall painless and as timely as can be expected. 

HEATHER DE LA R.'s profile image
HEATHER DE LA R. 
4 years ago

Great experience 

Trace A.'s profile image
Trace A. 
4 years ago

Everyone I talked too at PennyMac was awesome. I spent the most time on the phone with Mr. Paider and he was very easy to work with, and a very good communicator. He made buying my first house not as daunting and scary as it sounds. Great people. Great service. Great experience. They will be getting my business again. 

MINDY H.'s profile image
MINDY H. 
4 years ago

Five star out of five 

TEREYO C.'s profile image
TEREYO C. 
4 years ago

It was a very amazing and simple experience. I was very impressed oh efficient and quickly the process took. I wish i had did it earlier. 

DEVESH D.'s profile image
DEVESH D. 
4 years ago

Great customer service 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,421 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.