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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,404 reviews
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Jimmie J.'s profile image
Jimmie J. 
on Birdeye

2 years ago

123456789. 

Khuanchai K.'s profile image
Khuanchai K. 
on Birdeye

2 years ago

Very knowledgeable staff made the refinancing process very painless. Everyone we spoke with was very professional and we never felt pressured into doing anything we didn't want. 

Frederick S.'s profile image
Frederick S. 
on Birdeye

2 years ago

convenience 

Jeffrey B.'s profile image
Jeffrey B. 
on Birdeye

2 years ago

More communication should have a direct number to someone also u should be told exactly when you will receive your money from the cash out refinancing also title company screwed up the closing documents had half of someone else is refinancing stuff I dont know if they had half of mine bit when information like ssn are on documents it should be taken more seriously 

RICKY G.'s profile image
RICKY G. 
on Birdeye

2 years ago

It was smooth awsome and done in a timely professional manner. 

Noreen Y.'s profile image
Noreen Y. 
on Birdeye

2 years ago

Great experience! Process was extremely smooth. Great communication everyone was so professional. Thanks for making this an awesome experience! 

STEVEN D.'s profile image
STEVEN D. 
on Birdeye

2 years ago

The Pennymac team provided great customer service. I would use them again. 

Mark B.'s profile image
Mark B. 
on Birdeye

2 years ago

The process took a little longer than I thought but everything went smooth in the end 

Quinten S.'s profile image
Quinten S. 
on Birdeye

2 years ago

Tynisha was fine but didn’t hear from her much. Tyler in the beginning was fine as well. My real grief is the final step and actually closing. Expectations were not properly set 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,404 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.