When searching for personal care, clients want to be certain they choose the highest quality service. That’s why 88% of them consult online reviews before making a purchase decision.
With BirdEye, collect new reviews automatically, and turn your clients into your marketing engine.
Easily gather new reviews from your clients during or after a service via automated SMS and MMS alerts sent to their mobile devices. BirdEye directs your clients to sites you care about most, like Google, Facebook and Angie’s List, where they can share their great feedback and boost ratings across the web.
Local listings are the third most influential factor in search engine rankings. Clients can’t find you if search engines can’t! With BirdEye, keep up-to-date and consistent business information (name, address and phone) across 50+ consumer sites and business directories that matter most to your business so you’re found easily in online searches. Simply update information from your dashboard and BirdEye auto-syncs changes across the web.
Stand out on Google with star ratings from all your reviews displayed beside your listings in search results.
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Monitor your reviews from 250+ sites like Google, Facebook and Angie’s List -- all from one clean dashboard. BirdEye sends you real-time SMS or email alerts whenever a client posts a review about your business. Respond instantly to all reviews from one place to solve issues before they escalate and prevent bad reviews from distributing to public sites.
Use feedback to turn customers into advocates! Automatically publish the reviews of your choice on any site you manage -- your website, blog, and Facebook, Twitter and Google+ pages.
Display all your reviews and updated business information on your personalized business micro-site from BirdEye -- optimized for search engines and indexed by Google. This way, clients looking online for top quality care will find an overview of your reputation on page 1 of search results, and even have the option to book an appointment.
Monitor and engage with customer feedback on social channels in real-time. Answer customer questions and solve customer issues before they escalate. Interact with customers to build a personable, reliable online reputation.
Get video reviews via BirdEye's mobile app, which fits the platform's features in your pocket for on-the-go review management.
Get results quickly with premier customer service and a dedicated support representative.
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