Collect hundreds of new reviews from your satisfied clients on sites like Google, Facebook and CitySearch to create an online reputation that brings in new clients.See a free personal demo
Boost ratings, fast. Easily gather new reviews from your clients during or after a service via automated SMS and MMS alerts sent to their mobile device. Intelligent deep linking directs them to crucial sites like Google, CitySearch and Facebook. BirdEye allows you to customize all text messages and emails to keep your brand identity consistent.
Local listings are the third most influential factor in search engine rankings. Keep up-to-date and consistent business information (name, address and phone) across 50+ review sites that matter most to your business so you’re found easily in online searches.
Display all your best reviews and update business information on your personalized business micro-site form BirdEye – optimized for search engines and indexed by Google.
Clients are talking every second. Monitor your reviews from all the major sites like Google, CitySearch and Facebook – all from one clean dashboard. Easily listen and respond to what your clients are saying about you in real-time and manage negative client reviews before problems escalate. Negative feedback is kept private and confidential, directed straight to you for quick issue resolution.
Turn clients into advocates! Automatically publish the reviews of your choice on any site you manage -- your website, blog, and social pages like Facebook, Twitter and Google+.
Prompt satisfied clients to share feedback to sites that matter to you, like Facebook and Citysearch, amplifying happy clients voices across the web.
Monitor and engage with client feedback on social channels in real-time, without missing a hashtag. Answer client questions and solve client issues before they escalate. Interact with clients to build a personable, reliable online reputation.
Automatically send SMS and email review requests to clients through business phones or tablets to get new reviews on top sites you care about and build a cloud-based client list.
Get video reviews via BirdEye's mobile app, which fits the platform's features in your pocket for on-the-go review management.
Get results quickly with premier customer service and a dedicated support representative.