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2320 E. Dowling Road, Anchorage, AK, 99507, United States
Get directionsYall need better phone etiquette Papalsndnalsjsoaolapapcnalalslsk that was me typing to hit the 85 characters minimum
I've brought two pets here, one needing to be euthanized and I agree with the comments that the staff is amazing. The prices are not. I do appreciate them being open 24/7 as well. My cat had cancer and was nearing the end of his time. We had an appointment scheduled for Friday but he took a turn and I knew he wouldn't make it so we spent the entire day with him and brought him in in the evening. Over the phone I was quoted $195. I brought $300 with me, all I have until my next paycheck. They asked if I wanted ashes back and ... read more
Business response:
Beth, Thank you for sharing this, and we are so deeply sorry for your loss. Saying goodbye to a beloved pet is heartbreaking on its own, and we truly recognize how much harder it is when that moment is layered with financial stress and personal hardship. Our hearts go out to you after such a difficult year. We’re grateful for your kind words about our team and that they were able to support you and your cat with care and compassion during such an emotional time. We also understand how important it is for families to bring... read more
If I could give this place zero stars, I would. My friend's dog was puking worms nonstop, and when taken here, they brushed it off and refused to help. We later found out she had a serious blockage in her intestines (from another clinic). How is that not an emergency? The staff here are apathetic, careless, and completely lacking compassion. The two ladies up front were also constantly being rude, and making faces towards us. They act like they're running a business, not an emergency hospital. If your animal's life depends o... read more
Arrived around 5:50 pm, my dog had been violently sick throwing up worms since 4am. My husband had called and was told that since she was throwing them up we needed to bring her in sometime the same day, that they could get her in within 10-15 minutes. My dog and I were then placed in the quarantine room for about 3 hours. I then said that we could wait in the car as my phone was dying. During our stay in the quarantine room my dog was consistently throwing up still. At the time we arrived there was only one person ahead of ... read more
the customer service was the only reason I feel this place deserves more than than 1 stars. The front desk workers were friendly and accommodating to the fact that I had to bring my young baby with me. However this does not make up for the extreme price gouging that happens here. My cat was seen for what turned out to be a dislocation injury to his back leg, that I was told would need a consultation for surgery. They set the leg in a cast as a temporary measure, but not a permanent or long term solution. Just purely as tr... read more
Service here is straight up 5 stars. The compassion, the humanity, the patience, the willingness the effort.... it's all sublime. But price gouging to take advantage of people who are dealing with incredible amounts of pain, making it so you have to consider taking a loan out against your house to save your pet, charging literally thousands of dollars for basic help in emergency situations is so beyond immoral. There is no humanity in that, there is no excuse for it. Greed is disgusting. Being forced to kill your pet becaus... read more
Hire Vets. that are qualified to preform the simplest tasks . The one working tonight isn't qualified to write a health certificate. Exactly what medical education or I Q is required to write a simple medical health certificate ? Obviously one that requires more than a third grade education. I DO NOT RECOMMEND PAYING FOR ANY SERVICES AT THIS SO CALLED EMERGENCY PET HOSPITAL!!!! WHY ARE THEY EVEN OPEN 24/7 ?!?!?
All I know is that when I brought my dog in after getting attacked no one even came out to look at or triage her. No one except the front desk staff even bothered to acknowledge us after we checked in. My dog had two bleeding puncture wounds in her face and we just got told she kept getting pushed back on the wait list after waiting for 6 hours. I understand the more urgent cases get priority but the fact that not even a bandage for the bleeding was offered is ridiculous. Save your time and money. This is the worst emergency... read more
The billing is incredibly sketchy. Prices and quotes changing in minutes, by hundreds of dollar. Several different quotes in different formats, all with different sums we already paid. They even charged $90 to put in a catheter, that she received and was paid for at a previous vet.
Pet Emergency Treatment has a 4.2 star rating with 1,614 reviews.
Pet Emergency Treatment is open now. It is open 24/7.