Physicians Immediate Care

Serena L. 

on Yelp

14 years ago

Needing urgent care is never a great feeling, so it's hard for me to look at the "Woohoo! As good as it gets!" description of the five stars I'm giving this, as Yelp describes it. But there it is. Had a really bad cut thanks to an incompetent esthetician, but stupidly waited to have it looked at. I really didn't understand how bad it was and the esthetician who had done it made it seem like no biggie. I took an hour out of work one morning, so there was all of a two-minute wait. The nurse who prepped me before the doctor ca... read more

JoAnne H. 

on Yelp

14 years ago

Went back here in February, because I had a parasite I had picked up while traveling internationally. I noticed on their website that they do immunizations for travelers, so I called to ask if it was also something they had experience treating. They said yes, so I went in. I was still a little nervous going here, because I consider this a place to go to if you have strep throat, not a tropical disease. I had done a lot of research myself on what I was diagnosed with while I was traveling. The meds I had been given didn't d... read more

Chris G. 

on Yelp

14 years ago

The good: I went to see them twice over a holiday weekend and both times, the wait was 30 minutes or less. The doctors and receptionist were efficient, professional and the billing worked out correctly. I'd already tried two of the in-store clinics at CVS and Walgreens and the waits were so long, they wouldn't even put new people on the list, so I was pretty grateful when PIC was so easy. The bad: They diagnosed me with a drug-resistant infection when what I had turned out to be a mild allergic reaction. They prescribed two... read more

Joe D. 

on Yelp

a month ago

Went in and was denied because I did not have an appointment, despite the window explicitly saying "no appointment needed" and then when I asked when the next appointment was, the nurse told me even if I did they would not see me because I did not schedule the appointment before hand. Makes no sense at an URGENT care. Worthless 

G T. 

on Yelp

3 months ago

Awful billing department and terrible communication. They refused to provide a copy of my bill. 

madison k. 

on Yelp

4 months ago

These people are criminals. I was in so much pain when I came here and I trusted the doctor to help me. The medicine they prescribed didn't even work and I ended up having to go to a didn't doctor anyway. Months later I get a bill in the mail for a total of $1338.16. I had a UTI, nothing crazy. But they managed to run every test they possibly could to charge me as much as they could. They ran some test that cost $684.32. What could that have possibly been?? I'm absolutely furious. Do not go to this place. 

Gavin S. 

on Yelp

5 months ago

Visited the Clybourn site on 3-8-25. Received a bill the other day ( 3 months later) for full amount despite me having insurance. They never put a claim through to my insurance! So interesting that they waited 3 months to send a bill that is due in 4 days! Will be calling first thing tomorrow. However, based on what I'm reading, it seems this could take a while to resolve. 

Carrie H. 

on Yelp

5 months ago

DO NOT GO HERE. On site service is poor, they charge you for expensive, unnecessary tests, and billing/follow up is totally opaque and a run-around. After a visit for a relatively straightforward situation, I was billed $1700 for a variety of tests; one of the eight tests was almost $700 and was unnecessary. It was not disclosed that the test would be so expensive. I never received an itemized bill, and had to make a visit to the clinic again and call three different times: First I was given a phone number that took me ... read more

Kindness C. 

on Yelp

5 months ago

We had an appointment for 2:30 pm and did get seen by a doctor until 4:30 pm. Isn't this place supposed to be IMMEDIATE CARE? They only had 1 doctor working and the waiting room was full. Worst service I've ever experienced in my entire life! If I could give this place 0 stars I would!