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Physicians Immediate Care

4.2
  • Chicago, IL

About this business

Location details

600 W. Adams Street, Chicago, IL, 60661, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 2:00 p.m.
Sun08:00 a.m. to 2:00 p.m.
4.21,443 reviews
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Kimberly S.'s profile image
Kimberly S. 
rating
15 years ago

If you are looking for the friendly feeling of a family doctor this is not the place. I have used them a couple of times and been pleased with the service. One reason I like this office is that it does not bill as an emergency room (many urgent cares due), but as a doctor's office which keeps the costs a lot lower. If you do need to go I suggest trying to get there as early as possible, otherwise you may be waiting a while to see the doctor. 

Serena L.'s profile image
Serena L. 
rating
15 years ago

Needing urgent care is never a great feeling, so it's hard for me to look at the "Woohoo! As good as it gets!" description of the five stars I'm giving this, as Yelp describes it. But there it is. Had a really bad cut thanks to an incompetent esthetician, but stupidly waited to have it looked at. I really didn't understand how bad it was and the esthetician who had done it made it seem like no biggie. I took an hour out of work one morning, so there was all of a two-minute wait. The nurse who prepped me before the doctor ca... read more

Geronimo G.'s profile image
Geronimo G. 
rating
4 months ago

There are horrible people on the 3rd floor at the check in desk. Very rude and always make me feel uncomfortable 

Business response:

Thank you for bringing this to our attention, Geronimo. The behavior described is not aligned with the kind of care we want our patients to have. We’d like the opportunity to review this further. When you have a moment, please email wecare@wellnow.com with additional details. 

Raul C.'s profile image
Raul C. 
rating
9 months ago

This immediate care is a joke, yes the staff were nice, but the wait time compare to other hospitals. We arrive at 1pm and we waited there until 8:30pm until we decided to leave because that's over 8 hours for my family to sit and wait. Plus they where letting some people who where before us go in, which is very upsetting. I'm never going here for immediate care again, I rather go to a different hospital that's further than this one. 

Business response:

Hey Raul, we never want our patients to have a frustrating experience. Please email us at wecare@wellnow.com with your visit details—we’d love to help! -The Customer Service Team 

Samuel R.'s profile image
Samuel R. 
rating
10 months ago

The front desk was unoccupied upon arrival. I filled out the registration digitally, sat and waited. Once the employee returned to the front desk she asked me what I was waiting for to complete the form. Unaware the form was incomplete I was received with an accusatory and rude attitude. I've recieved better service at McDonalds. Would give zero stars if possible. Do better 

Business response:

Hi Samuel, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team 

YelpisTrash Y.'s profile image
YelpisTrash Y. 
rating
10 months ago

The front desk was unoccupied upon arrival. I filled out the registration digitally, sat and waited. Once the employee returned to the front desk she asked me what I was waiting for to complete the form. Unaware the form was incomplete I was received with an accusatory and rude attitude. I've recieved better service at McDonalds. Would give zero stars if possible. Do better 

Business response:

Hi Samuel, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team 

Joe D.'s profile image
Joe D. 
rating
a year ago

Went in and was denied because I did not have an appointment, despite the window explicitly saying "no appointment needed" and then when I asked when the next appointment was, the nurse told me even if I did they would not see me because I did not schedule the appointment before hand. Makes no sense at an URGENT care. Worthless 

Business response:

Hi Joe, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team 

G T.'s profile image
G T. 
rating
a year ago

Awful billing department and terrible communication. They refused to provide a copy of my bill. 

Business response:

We're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team 

madison k.'s profile image
madison k. 
rating
a year ago

These people are criminals. I was in so much pain when I came here and I trusted the doctor to help me. The medicine they prescribed didn't even work and I ended up having to go to a didn't doctor anyway. Months later I get a bill in the mail for a total of $1338.16. I had a UTI, nothing crazy. But they managed to run every test they possibly could to charge me as much as they could. They ran some test that cost $684.32. What could that have possibly been?? I'm absolutely furious. Do not go to this place. 

Business response:

Hi Madison, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team 

Frequently asked questions about Physicians Immediate Care

How is Physicians Immediate Care rated?

Physicians Immediate Care has a 4.2 star rating with 1,443 reviews. 

When is Physicians Immediate Care open?

Physicians Immediate Care is open now. It will close at 8:00 p.m.