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600 W. Adams Street, Chicago, IL, 60661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 2:00 p.m. | |
| Sun | 08:00 a.m. to 2:00 p.m. |
Went back here in February, because I had a parasite I had picked up while traveling internationally. I noticed on their website that they do immunizations for travelers, so I called to ask if it was also something they had experience treating. They said yes, so I went in. I was still a little nervous going here, because I consider this a place to go to if you have strep throat, not a tropical disease. I had done a lot of research myself on what I was diagnosed with while I was traveling. The meds I had been given didn't d... read more
The good: I went to see them twice over a holiday weekend and both times, the wait was 30 minutes or less. The doctors and receptionist were efficient, professional and the billing worked out correctly. I'd already tried two of the in-store clinics at CVS and Walgreens and the waits were so long, they wouldn't even put new people on the list, so I was pretty grateful when PIC was so easy. The bad: They diagnosed me with a drug-resistant infection when what I had turned out to be a mild allergic reaction. They prescribed two... read more
This immediate care is a joke, yes the staff were nice, but the wait time compare to other hospitals. We arrive at 1pm and we waited there until 8:30pm until we decided to leave because that's over 8 hours for my family to sit and wait. Plus they where letting some people who where before us go in, which is very upsetting. I'm never going here for immediate care again, I rather go to a different hospital that's further than this one.
Business response:
Hey Raul, we never want our patients to have a frustrating experience. Please email us at wecare@wellnow.com with your visit details—we’d love to help! -The Customer Service Team
The front desk was unoccupied upon arrival. I filled out the registration digitally, sat and waited. Once the employee returned to the front desk she asked me what I was waiting for to complete the form. Unaware the form was incomplete I was received with an accusatory and rude attitude. I've recieved better service at McDonalds. Would give zero stars if possible. Do better
Business response:
Hi Samuel, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
The front desk was unoccupied upon arrival. I filled out the registration digitally, sat and waited. Once the employee returned to the front desk she asked me what I was waiting for to complete the form. Unaware the form was incomplete I was received with an accusatory and rude attitude. I've recieved better service at McDonalds. Would give zero stars if possible. Do better
Business response:
Hi Samuel, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
Went in and was denied because I did not have an appointment, despite the window explicitly saying "no appointment needed" and then when I asked when the next appointment was, the nurse told me even if I did they would not see me because I did not schedule the appointment before hand. Makes no sense at an URGENT care. Worthless
Business response:
Hi Joe, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
Awful billing department and terrible communication. They refused to provide a copy of my bill.
Business response:
We're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
These people are criminals. I was in so much pain when I came here and I trusted the doctor to help me. The medicine they prescribed didn't even work and I ended up having to go to a didn't doctor anyway. Months later I get a bill in the mail for a total of $1338.16. I had a UTI, nothing crazy. But they managed to run every test they possibly could to charge me as much as they could. They ran some test that cost $684.32. What could that have possibly been?? I'm absolutely furious. Do not go to this place.
Business response:
Hi Madison, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
Visited the Clybourn site on 3-8-25. Received a bill the other day ( 3 months later) for full amount despite me having insurance. They never put a claim through to my insurance! So interesting that they waited 3 months to send a bill that is due in 4 days! Will be calling first thing tomorrow. However, based on what I'm reading, it seems this could take a while to resolve.
Business response:
We would like a chance to look into this, Gavin. Please reach out to wecare@wellnow.com. Thank you for sharing this with us. -The Customer Service Team
Physicians Immediate Care has a 4.2 star rating with 1,404 reviews.
Physicians Immediate Care is closed now. It will open at 8:00 a.m.