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Physicians Immediate Care
- Chicago, IL
About this business
Location details
600 W. Adams Street, Chicago, IL, 60661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 2:00 p.m. | |
| Sun | 08:00 a.m. to 2:00 p.m. |
Went here for illness a week ago. The receptionist was friendly when I walked in. The wait in the lobby was very short. That's where the good went away and the bad came to stay. The medical assistant and the physician that saw me were cold, curt, and not very thorough. I had visited a CVS clinic half an hour before that had more questions asked and more care given. I sat waiting in the exam room for a grand total of 30 min to get a vial of blood drawn, then another 20 to get a "whoops we needed two vials" and get another dra... read more
Been waiting for ever to do a drug test. I'm pissed off now because I was the only one here & then a guy who needed his TB read came after me & was seen before me! This guy is now gone, I'm still waiting - Ridiculous!!!
This place is a waste of time and money! The girls at the front desk are rude! The PA that saw me basically tried to pressure me into getting an MRI which I refused he kept convincing me my ankle sprain was a fracture. I had full ROM and was completely mobile with minor swelling I went to the ER when the sprain initially happened and they gave me an air splint and did an Xray and said it was a sprain. The PA then tried to give me an air splint so he can bill me for it after I said I had one he tried to give me a boot! Th... read more
Absolute scam artists. I came in with a self diagnosed ear infection. I was seen for a total of 5 minutes. They prescribed me an antibiotic and then billed me $360 for 5-10 minutes of service, essentially just confirming the infection. The woman in billing says had I paid up front I would of only paid $125, which I would have 100% done had I known I'd be charged over double. Billing department said they'd get back me to me twice and never did and just sent another bill. The ER is cheaper than these guys. Don't go.
Came in here twice for a drug screen. The first time I was turned away, I was told they couldn't help me because my "ePassport", whatever that is, had expired. By 15 minutes. A fact I failed to notice because we are in central time and the passport was set in eastern time. The second time I was turned away was because their "eScreen" system was down. What any of this has to do with preventing a man from peeing in a cup, I'll never understand.
This place is ridiculous. I have been here a few times but the service and the billing is weird. The nurses and the doctors are horrible. The nurses have always been rude and uninterested in helping me. The doctors here don't seem to care much about their patients either. Multiple times I have been here and there has been 5 or 6 people just standing behind the counter hanging out while only 2 rooms are filled. The wait times are inconsistent too. Sometimes I have been here and been out in 30 minutes and others 2 hours. D... read more
This place is ridiculous. I have been here a few times but the service and the billing is weird. The nurses and the doctors are horrible. The nurses have always been rude and uninterested in helping me. The doctors here don't seem to care much about their patients either. Multiple times I have been here and there has been 5 or 6 people just standing behind the counter hanging out while only 2 rooms are filled. The wait times are inconsistent too. Sometimes I have been here and been out in 30 minutes and others 2 hours. D... read more
Services overpriced compared to identical tests, in Chicago, from another group, and disastrous billing service (incorrect charges - had to call the bank to try to recover payment). Unless you are literally dying close to that address, choose other alternatives.
Business response:
Your bill was corrected. Thanks for notifying us so we could promptly reverse the charges, Stefan. We're so sorry our billing system timed out while processing your payment and it resulted in a double charge. You should be all set now. Let us know if there is anything else we can do for you.
DO NOT GO HERE!!! I wish I could rate this place with zero stars, but alas, Yelp is limited. This was my third time here, after having given this office multiple chances to redeem themselves. Rude, apathetic nurses, assistants, and receptionists. Incorrect diagnoses from the doctors the two previous times I was there. They claim they accept insurance and inform you of the estimated co-pay, then later bill you an egregious amount indicating that your insurance paid less than they expected (we have fantastic government-bas... read more
Business response:
We do our best to honor ZipPASS appointments and we're sorry you had to wait longer than expected. Our team member was most likely trying to convey that appointments can still be a little unpredictable with walk-in patient volumes and the need to prioritize more serious injuries. We do take your concerns very seriously and we'll be sure to share your feedback with our patient experience team. Thank you, N.W.
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4.2 star rating with 1,388 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is closed now. It will open at 8:00 a.m.