Physicians Urgent Care

An M 

on BBB

2 weeks ago

During a short vacation, WellNow Urgent Care ****************, NYserved as my emergency place for asthma care. The office staff were friendly, helpful, and efficient, making check-in and getting me into the examination room quick and smooth.Dr. **** **** is relatable and put me at ease; I felt comfortable and confident in his care. The staff were also very friendly.Overall, Wellness Urgent Care is a trustworthy and excellent provider. I highly recommend it for emergency care needs. 

Nancy S 

on BBB

5 months ago

I had a great experience at Physicians Urgent Care in ******, **, at 22nd and ***************, on Friday, May 23. ******* was so kind to me. I came in with a bladder infection and he prescribed an excellent antibiotic that cleared it right up. The other staff members were so nice to me, also. ******* was so helpful to me and so was the young lady at the front desk. ******* sent the sample to the lab, and I quickly received a phone call from ******** telling me the antibiotic would be the one to get me better. Also, I receive... read more

Jolean E 

on BBB

6 months ago

The well now in *************** is outstanding all of the girls are pleasure to be seen by and very very nice and relatable I never like going to well now but the nurse is definitely make it better 

Cedric O 

on BBB

a year ago

I would like to give a big thank you to the staff at the ******************************** office Fariya and Taya went above and beyond on 7/3/24 as the office was about to close when I arrived requesting a DOT job form They located the form and sent me on my way thanks a lot for being so helpful and kind. 

Kelley E 

on BBB

2 years ago

This urgent care is amazing! Great staff and doctors. I highly recommend this urgent care. 

Christina B 

on BBB

5 days ago

Real rating is less than 1 star! I received an invoice for services rendered to my grandson after his insurance paid its contracted amount. The invoice was for the balance that the insurance did not pay. I have no copay - insurance is ********. I spoke with a billing representative who advised me that I was responsible for the balance. Under the Federal No Surprises Act, they are NOT allowed to do this. When trying to speak with a supervisor, the "supervisor" is always on the other line and will have to call me back - which ... read more

Debra L 

on BBB

5 days ago

**** is not resolved I paid my bill 170 at time of visit they sent bill to quest for 225 which I do not owe and they will not take care of it 

Shatavia M 

on BBB

a week ago

I am submitting this formal complaint regarding the unacceptable treatment I received during a recent visit to your facility for an arm X-ray.The X-ray technician *** assisted me displayed unprofessional, dismissive, and outright rude behavior. She made no attempt to help me, provided no guidance, and demonstrated a clear lack of interest in performing her duties. Her attitude and conduct were far below the standards expected in any healthcare setting.I have experience as a Human Resource Manager and a thorough understanding... read more

Tina A 

on BBB

a week ago

I made an appointment because I havent been feeling well for days. It was only getting worse. I go online and set up the appointment! Easy! I brought my license and insurance card. I show up for my appointment and she said I have a $25 copay. I apologized for not thinking about bringing my purse but I didnt feel well and wasnt thinking. I asked them to just send me a bill. She said they cant. I said, so you wont see me. She said no. So, I was refused service because I didnt have $25 copay. The Well Now policy of refusing sic... read more