Physicians Urgent Care

Nancy S 

on BBB

3 months ago

I had a great experience at Physicians Urgent Care in ******, **, at 22nd and ***************, on Friday, May 23. ******* was so kind to me. I came in with a bladder infection and he prescribed an excellent antibiotic that cleared it right up. The other staff members were so nice to me, also. ******* was so helpful to me and so was the young lady at the front desk. ******* sent the sample to the lab, and I quickly received a phone call from ******** telling me the antibiotic would be the one to get me better. Also, I receive... read more

Jolean E 

on BBB

4 months ago

The well now in *************** is outstanding all of the girls are pleasure to be seen by and very very nice and relatable I never like going to well now but the nurse is definitely make it better 

Cedric O 

on BBB

a year ago

I would like to give a big thank you to the staff at the ******************************** office Fariya and Taya went above and beyond on 7/3/24 as the office was about to close when I arrived requesting a DOT job form They located the form and sent me on my way thanks a lot for being so helpful and kind. 

Kelley E 

on BBB

a year ago

This urgent care is amazing! Great staff and doctors. I highly recommend this urgent care. 

Dianne G 

on BBB

5 days ago

I experienced racism for the first time in my life. I am employed by ******* that required me to have a physical at the ******************************************************************* on June *******. 2 months later I am getting nasty grams from *** stating that the physical was not complete and I am out of compliance. An appointment was scheduled for today, September 10, 2025 for a TB test that was not done previously. When I arrived there was a young black male ahead of me flirting horrendously with the young black fem... read more

Tyler G 

on BBB

a week ago

Wellnow's billing practices are predatory and unethical. They sent me a bill for a recent visit and it is nearly impossible to pay because the billing zip code on my account does not match my actual billing zip code, which is the same address that they sent the bill to. The automated service to pay over the phone also says that the account number starts with "WN", mine starts with "PICCH" - none of this makes any sense.On top of that, when trying to call a live person to make the payment, they immediately hang up the phone a... read more

Lisa R 

on BBB

3 weeks ago

I believe well now urgent care (Physicians immediate care) is actively and knowingly involved in fraudulent billing. I am in dispute now for 2 separate claims from 9 months ago. They are refusing to tell me the place of service code used on the claims. The place of service should be urgent care, not office. They are refusing to tell me how they billed the place of service. *************** said they v=billed it as an office visit, which it was not. I have urgent care covered at 1005 after the 25. copay as long as it's at an U... read more

Thomas M 

on BBB

a month ago

Wellnow are scammers for billing. In July we were given a Statement showing a mount owed of $80.95 we paid this. On the statement they indicated we were given a $20.24 discount. Funny ****** statement says we still own this amount even thought there was a discount clearly given. Also date of service was 12-24-2024 Today is ****** 12th.Called customer service person had horrible English skills and was totally unwilling to help. 

Mary M 

on BBB

a month ago

******! WellNow fraudulently charged my credit card $540 for a bill that was not mine. It was an employer ********* comp case. They charged me for it via "autopay" which I never authorized. I spent a total of 5 hours on the phone with customer service, with billing, and with internal. They all refused to send me, my employer, or the workmans comp office any information or itemized statement regarding the charges. I sent a letter to the CEO, *** ******, and the ***, **** *******, 5 weeks ago and have heard nothing. No reply, ... read more