Physicians Urgent Care

An M 

on BBB

2 months ago

During a short vacation, WellNow Urgent Care ****************, NYserved as my emergency place for asthma care. The office staff were friendly, helpful, and efficient, making check-in and getting me into the examination room quick and smooth.Dr. **** **** is relatable and put me at ease; I felt comfortable and confident in his care. The staff were also very friendly.Overall, Wellness Urgent Care is a trustworthy and excellent provider. I highly recommend it for emergency care needs. 

Nancy S 

on BBB

7 months ago

I had a great experience at Physicians Urgent Care in ******, **, at 22nd and ***************, on Friday, May 23. ******* was so kind to me. I came in with a bladder infection and he prescribed an excellent antibiotic that cleared it right up. The other staff members were so nice to me, also. ******* was so helpful to me and so was the young lady at the front desk. ******* sent the sample to the lab, and I quickly received a phone call from ******** telling me the antibiotic would be the one to get me better. Also, I receive... read more

Jolean E 

on BBB

8 months ago

The well now in *************** is outstanding all of the girls are pleasure to be seen by and very very nice and relatable I never like going to well now but the nurse is definitely make it better 

Cedric O 

on BBB

a year ago

I would like to give a big thank you to the staff at the ******************************** office Fariya and Taya went above and beyond on 7/3/24 as the office was about to close when I arrived requesting a DOT job form They located the form and sent me on my way thanks a lot for being so helpful and kind. 

Kelley E 

on BBB

2 years ago

This urgent care is amazing! Great staff and doctors. I highly recommend this urgent care. 

Angela D 

on BBB

a week ago

As an employer who needs employees vetted for employment, this company is a joke. They tell you to complete forms online before your appointment but still make you fill out paper forms upon arrival because they cant print them out. You wait 2 plus hours even though you have an appointment. They cancel tests you ordered for no reason and charge you for services you dont recieve. Getting the test results for your employees is a joke. Trying to pay your bill is a joke because they keep transferring you from person to person. Th... read more

William W 

on BBB

a week ago

Filed paperwork incorrectly. **** generic answers to my request for clinic to look into loss of paperwork.Finally, I went back in to the clinic, spoke to the doctor. He told me they have no record of me being there.Paperwork finally got filed, but still wrong... they put exam date as 2025, not 2026.Still wrong.I called again. Now the only person who can handle this is gone for the day. 

Matthew B 

on BBB

a week ago

WellNow stole my money, and I want it back.On June 1, 2025, I visited the WellNow Urgent Care at ******************************************************************************. At the time of the visit, I provided my insurance information and used my bank debit card for the $30 copay. A few weeks later when checking my bank account, I discovered that on July 7 WellNow charged my debit card an additional $250. This was done without sending an invoice of any kind and without my authorization.When contacted, WellNow customer se... read more

Olivia G 

on BBB

2 weeks ago

The office staff is very nice the billing is awful. The staff were very helpful in getting me the care I needed. Their billing department double charged me for ****** . They could see that they double charged me yet they would not give me a refund. They are keeping my money until they post the payment they got from my insurance from the second bill. I got double charged on my first bill for ******. I need to wait 2 weeks to a month for this to be resolved. I owe a maximum of ***** out of pocket for the second bill.