Physicians Urgent Care

An M 

on BBB

2 weeks ago

During a short vacation, WellNow Urgent Care ****************, NYserved as my emergency place for asthma care. The office staff were friendly, helpful, and efficient, making check-in and getting me into the examination room quick and smooth.Dr. **** **** is relatable and put me at ease; I felt comfortable and confident in his care. The staff were also very friendly.Overall, Wellness Urgent Care is a trustworthy and excellent provider. I highly recommend it for emergency care needs. 

Nancy S 

on BBB

5 months ago

I had a great experience at Physicians Urgent Care in ******, **, at 22nd and ***************, on Friday, May 23. ******* was so kind to me. I came in with a bladder infection and he prescribed an excellent antibiotic that cleared it right up. The other staff members were so nice to me, also. ******* was so helpful to me and so was the young lady at the front desk. ******* sent the sample to the lab, and I quickly received a phone call from ******** telling me the antibiotic would be the one to get me better. Also, I receive... read more

Jolean E 

on BBB

6 months ago

The well now in *************** is outstanding all of the girls are pleasure to be seen by and very very nice and relatable I never like going to well now but the nurse is definitely make it better 

Cedric O 

on BBB

a year ago

I would like to give a big thank you to the staff at the ******************************** office Fariya and Taya went above and beyond on 7/3/24 as the office was about to close when I arrived requesting a DOT job form They located the form and sent me on my way thanks a lot for being so helpful and kind. 

Kelley E 

on BBB

2 years ago

This urgent care is amazing! Great staff and doctors. I highly recommend this urgent care. 

Jamie J 

on BBB

4 days ago

Let me start off by saying that we were pleased with the visit at your clinic in ************. But... 1. We were not informed when registering that our insurance was not accepted. 2. Your business DOES NOT send out invoices/bills for balance due. Who does that???3. Almost a year after my daughter was seen, she is receiving calls from a collection company for an unpaid bill that WE had NO knowledge of. She was seen Dec of 2024. You really should rethink your procedures. I can guarantee I WILL NOT use your services ever again. 

Deborah M 

on BBB

5 days ago

Was charged for wrong service. Supposed to be a code error. After calling numerous times, being hung up on, asking to speak to a supervisor and waiting on hold for over a hour, was told that my refund was being processed. To call back in two weeks to request the refund. I have called back to request the refund. Was told it is still processing. After 5 weeks I have been told again that it is still processing. I am on hold again waiting for a supervisor so far 26 minutes. If you have a choice do not go to this Physician immedi... read more

Patrick F 

on BBB

5 days ago

Had an employee go get a pre-employment drug test 11/6/25 and it is now 11/13/25 still now results. So my employee has not been able to work all week. Nobody at the Clinic in ****, ** has a clue...totally useless. I am right now on the phone with their corporate office for the 3rd time. it seems impossible for anyone there to accomplish anything!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! They ****. go somewhere else for testing trust me!!! 

Jessie N 

on BBB

6 days ago

I have been fighting this situation with WellNow for over a year now. Last year I was on my employer's insurance then switched over to my husband's new insurance through his teaching job. I was very sick and visited WellNow a handful of times. My insurance was supposed to lapse, and it would be billed to my husband's insurance. WellNow never did that. I called them asking why I was getting an $800+ bill and they told me I didn't have insurance while I have been going there for years. I called ******** and they said they will... read more