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Physicians Urgent Care
- Mishawaka, IN
About this business
WellNow Urgent Care is dedicated to providing quick and accessible care for you and your family. With the flexibility of walk-ins or online scheduling, we make it easy to get the care you need. Our 24/7 virtual telehealth services allow you to consult with a healthcare professional from the comfort of your home. We work with all insurance plans and offer affordable self-pay options. Visit our website to explore our full range of services.
Location details
505 W. Cleveland Rd, Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
I am really unhappy with this company. They charged my credit card without sending me a statement of the account or bill. When I called they gave me some excuse that I authorized an auto pay, but I cannot locate this on my account. I think it's really deceptive for a business to just charge some random fee without warning and without sending a statement of the account. If they had had a balance, they should've sent me a notice with a requirement to pay or be autobilled within a set period of time.
Visited WellNow Urgent Care in ******* Il 12/15/***** insurance paid claim 2/25/25. Received text that they were taking $160.00 from my daughters card. I called and advised them I had a zero balance. They agreed I had a zero balance. They took the $160.00 from her card anyway. I called and filed a complaint 3 days in a row. All 3 customer service ***s ***** understand my request to refund the card. Finally I got a *** and he agreed to credit the card and it would take 5-7 days for the credit on her account. 7 days passed no ... read more
Very disappointed in this business and would never recommend. The problem wasn't the medical care..the problem is the ****ing department. I have 3 ****s and I have called several times due to them failing yo **** my insurance. Every time I call they have a new reason why they can't **** them. I've ever had a conference call with my insurance *** and the ****ing ***. I was assured the insurance would be ****ed and not to worry. I have now received notice that I'll be sent to collections and they still haven't ****ed my insura... read more
Tried to bring my very ill 18 year old to the ************ ** location on **************** I made an appointment at 7:25pm online, received a confirmation text and email, there was no appointment time listed on the confirmations, drove my son to the appointment to be told we were late and they cancelled the appointment. When I showed the woman up front the confirmation that was scheduled at 7:25pm she checked with the staff in the back, came back out to tell us to reschedule for the morning. My son has been running a very hi... read more
This place is a scam I went to wellnow Urgent Care I paid the $175 visit and a couple weeks later I get a bill in the mail for $75 they said I only paid $100 and I owe $75 for the visit so I called and the guy sees that I paid the 175 but he tells me it's for something else so they're scamming people for $75 every time I bet everyone that goes there gets a $75 bill in the mail and they don't even know what it's for
Terrible care. We walked in at 730 PM after at incident at a restaurant and they said they were closed. We said the sign said opened and we checked online and it said walk ins welcome. She said its open because we are cleaning. Remind you there was no one even at the front desk when we came in. They were all just in the back talking. This is my second time here and they were just as unprofessional and rude then. Seems like no one is interested in actually working. I understand closing was at 8 but we still walked in during b... read more
WellNow has the worst billing department. When you pay your co-pay you need to make sure you know what you are signing because I unknowingly gave them permission to bill my Flex spending card for any additional payments. They did send a text saying that a payment would be processed but because I thought they were spam I deleted them. I received a statement in the mail that reflected a discount and I was planning to mail them a check for the amount on the bill but they went ahead and charged my flex spending account for the t... read more
trash absolute trash sending "bills" to collection a year and half later after having to go there twice for a cold. the first visit and second visit were actually fine i paid in full for the first visit with no insurance no problem. after still not being better after a few days i was instructed by them to come back which i did. the second visit i wasn't suppose to be charge since i was there only a a few days before hand which wow i thought was great and honestly was pretty happy about how they handled this situation i wasnt... read more
Do not go to the WellNow in ********, **. They don't even have a doctor on site. You'll see a Physician's Assistant posing as a doctor. I spent $150 with insurance just for them to take my temperature and prescribe a drug that would have aggravated a pre-existing condition (that he never asked about) if hadn't researched it.
Frequently asked questions about Physicians Urgent Care
How is Physicians Urgent Care rated?
Physicians Urgent Care has a 3.8 star rating with 1,520 reviews.
When is Physicians Urgent Care open?
Physicians Urgent Care is closed now. It will open at 8:00 a.m.