This profile has been claimed by the business owner or representative.
Physicians Urgent Care
- Mishawaka, IN
About this business
Location details
505 W. Cleveland Rd, Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
I made an appointment and they told me that I had to wait two hours because their waiting room was packed last time. I checked when you make an appointment you become aI made an appointment and they told me that I had to wait two hours because their waiting room was packed last time. I checked when you make an appointment you become a priority but the lady with the red head and glasses said otherwise this isnt the first time me as a black woman every time I go there they look at me a certain way make me feel uncomfortable. T... read more
Real rating is less than 1 star! I received an invoice for services rendered to my grandson after his insurance paid its contracted amount. The invoice was for the balance that the insurance did not pay. I have no copay - insurance is ********. I spoke with a billing representative who advised me that I was responsible for the balance. Under the Federal No Surprises Act, they are NOT allowed to do this. When trying to speak with a supervisor, the "supervisor" is always on the other line and will have to call me back - which ... read more
**** is not resolved I paid my bill 170 at time of visit they sent bill to quest for 225 which I do not owe and they will not take care of it
I am submitting this formal complaint regarding the unacceptable treatment I received during a recent visit to your facility for an arm X-ray.The X-ray technician *** assisted me displayed unprofessional, dismissive, and outright rude behavior. She made no attempt to help me, provided no guidance, and demonstrated a clear lack of interest in performing her duties. Her attitude and conduct were far below the standards expected in any healthcare setting.I have experience as a Human Resource Manager and a thorough understanding... read more
I made an appointment because I havent been feeling well for days. It was only getting worse. I go online and set up the appointment! Easy! I brought my license and insurance card. I show up for my appointment and she said I have a $25 copay. I apologized for not thinking about bringing my purse but I didnt feel well and wasnt thinking. I asked them to just send me a bill. She said they cant. I said, so you wont see me. She said no. So, I was refused service because I didnt have $25 copay. The Well Now policy of refusing sic... read more
Let me start off by saying that we were pleased with the visit at your clinic in ************. But... 1. We were not informed when registering that our insurance was not accepted. 2. Your business DOES NOT send out invoices/bills for balance due. Who does that???3. Almost a year after my daughter was seen, she is receiving calls from a collection company for an unpaid bill that WE had NO knowledge of. She was seen Dec of 2024. You really should rethink your procedures. I can guarantee I WILL NOT use your services ever again.
Was charged for wrong service. Supposed to be a code error. After calling numerous times, being hung up on, asking to speak to a supervisor and waiting on hold for over a hour, was told that my refund was being processed. To call back in two weeks to request the refund. I have called back to request the refund. Was told it is still processing. After 5 weeks I have been told again that it is still processing. I am on hold again waiting for a supervisor so far 26 minutes. If you have a choice do not go to this Physician immedi... read more
Had an employee go get a pre-employment drug test 11/6/25 and it is now 11/13/25 still now results. So my employee has not been able to work all week. Nobody at the Clinic in ****, ** has a clue...totally useless. I am right now on the phone with their corporate office for the 3rd time. it seems impossible for anyone there to accomplish anything!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! They ****. go somewhere else for testing trust me!!!
I have been fighting this situation with WellNow for over a year now. Last year I was on my employer's insurance then switched over to my husband's new insurance through his teaching job. I was very sick and visited WellNow a handful of times. My insurance was supposed to lapse, and it would be billed to my husband's insurance. WellNow never did that. I called them asking why I was getting an $800+ bill and they told me I didn't have insurance while I have been going there for years. I called ******** and they said they will... read more
Frequently asked questions about Physicians Urgent Care
How is Physicians Urgent Care rated?
Physicians Urgent Care has a 3.8 star rating with 1,617 reviews.
When is Physicians Urgent Care open?
Physicians Urgent Care is closed now. It will open at 8:00 a.m.