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Physicians Urgent Care
- Mishawaka, IN
About this business
WellNow Urgent Care is dedicated to providing quick and accessible care for you and your family. With the flexibility of walk-ins or online scheduling, we make it easy to get the care you need. Our 24/7 virtual telehealth services allow you to consult with a healthcare professional from the comfort of your home. We work with all insurance plans and offer affordable self-pay options. Visit our website to explore our full range of services.
Location details
505 W. Cleveland Rd, Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
They are thieves, they pulled money out of my account after I paid in full for my visit and even asked them if I will be paying for anything else. I call them and nothing , they give me an email address to make a complaint to and nothing. I will be suing.
Unprofessional, dismissive treatment during allergic reaction at urgent care. I couldv're died. T, and L should not be in health care.I visited for the first time after experiencing an allergic reaction while in class. I promptly scheduled an appointment for 7:50 p.m. and called 15 minutes prior to notify the clinic that I would arrive by 7:52 p.m. However, my call was unanswered.Upon arrival, I found the clinic doors locked. I knocked for approximately four minutes, during which two front desk staff members observed me thro... read more
Physicians ************** (WellNow) follows billing practices that are unscrupulous, deceptive and maybe even illegal. The are a ripoff! I went there for a sore throat, cough and sinuses. They collected $35 during my visit. I wasn't informed of any other charges, but later I got a statement stating that I owed another $297 with absolutely no details or explanation other than to show the "original charge" was $451 with an "insurance adjustment" of $118. On their website, they say that the self-pay pricing is $165 (and even li... read more
Paid the $35 copay. Wellnow trying to charge $35. Went to the clinic they sent the receipt in to show it was paid? Now they are trying to charge $70. The clinic service was great. The billing department $;( ??. And to top it off. They dont answer the phones? Been on hold twice and waiting over a 1/2 hour and no response?
They violated HIPPA for myself and others in the waiting area. Discussing aloud reasons for visits and patient information across the room for all to hear. Staff at the desk were very unprofessional. I would not include the provider in this complaint as they were attentive and professional.
Wellnow automatically debited from my bank account a month after I visited for a second copayment. I made the required copay when I was there, that is how wellnow had my debit card information. I never authorized a second copayment and a second copayment was not due by me. My insurance payed all of the bill except my single copayment. Im furious that they took my money without me authorization the withdrawal. I have a receipt, and its on my bank statement, but they said they show no payments when I was there.
If I could give less than 1 star I would. Their receptionist messed up my insurance and never billed it and instead charged my card without authorization for the full amount. Came in for a broken food got half way through the appointment for them to tell me the xray machine was down. Never again!
I went to WellNow urgent care on 9-16-24. I am a senior citizen and I am on ********* I also have a supplement plan. The plans I have I dont pay anything out of pocket. No co-pay no deductible no out of pocket. The receptionist said I had to pay $40 for the visit. I was arguing with her that I dont have to pay anything. She said I would get a refund after insurance was billed. Just received an explanation of benefits from my secondary insurance which they billed. Gladly they wouldnt process it. ******** needs to be billed fi... read more
Pretty sure I have pneumonia so after 2 weeks of waiting it out to see if it would go away on its own my chest is starting to hurt so I made an appointment for WellNow. My appointment was for 3:30. I arrived at 3 and there was a very nice gentleman working behind the counter. I pre registered and I was able to have a seat. After an hour and seeing 2 people who just came in go back to be seen I went to the counter to ask how much longer and the girl who was now behind the counter was super rude to me. I asked her why she was ... read more
Frequently asked questions about Physicians Urgent Care
How is Physicians Urgent Care rated?
Physicians Urgent Care has a 3.8 star rating with 1,520 reviews.
When is Physicians Urgent Care open?
Physicians Urgent Care is closed now. It will open at 8:00 a.m.