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Physicians Urgent Care
- Mishawaka, IN
About this business
WellNow Urgent Care is dedicated to providing quick and accessible care for you and your family. With the flexibility of walk-ins or online scheduling, we make it easy to get the care you need. Our 24/7 virtual telehealth services allow you to consult with a healthcare professional from the comfort of your home. We work with all insurance plans and offer affordable self-pay options. Visit our website to explore our full range of services.
Location details
505 W. Cleveland Rd, Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Even though my wife and I have 2 family insurance plans, we still got a bill. After 6 calls in 4 months and our insurance companies telling them it was all covered, we still got a bill. Today their representative said the bill was supposed to lower than the statement I just got today, so when I went to pay it online to be done with them, it was back to the statement amount. I paid it to stop the insanity of the incompetence of their billing system. I let them know that we will never use their services again. I'd rather wait ... read more
***************** company. Had a bill from Aug 8, 2024. Was in contact with their billing department to resolve the issue since then (a year ago). Every time that I am on the phone call with one of their overseas respresentatives, they tell me that they have escalated my issue and a member of the higher team/internal team or manager will reach out to me. No one has called me since Aug 2024...and now they tell me that I have been sent to collections. Just tried sitting on the call with a respresentative to wait for a "higher ... read more
This organization is horrible My daughter visited one of their clinics in the ******* area two times recently, once in Nov 2024 and again in January 2025. I paid for both visits after receiving my EOB from *****************. The payments were made from *** using my FSA. This company keeps sending me bills, each time for different amounts. Despite several calls and an email with documentation of EOB and proof of payment, they wont take my payment to 0. Every time I call I get someone who is difficult to understand and get a d... read more
They do not return calls or emails. They will follow up on a new thread. When asked for clinician rationale, they disregard or never respond back. I had a Covid test and RSV tests and it was $220 with insurance. Itemized **** says medical service no CPT code or nothing. Disgusting.
If I could leave half a star, I would. The staff was amazing. Their prices and billing are ridiculous. I received an invoice for an amount of $68 dollars. I logged in to pay and it was $85 dollars. When I asked customer service why they said my 20% discount had expired. I explained I just received the bill. They stated there was nothing they could do about it and I still owed the money. Im floored that this is done to how many people? I went there because it was closer to me. Wont make that mistake again. I will never go bac... read more
I was seen on 6/9/25 in *******, ** and was told I had to pay $180.00 because that is what they are contracted with my insurance company for. I told them I had already reached my total out of pocket deductible and shouldn't have to pay for anything. When I received the *** from my insurance company they had paid the total amount that was due for my visit. I have called SEVERAL times to there "customer service billing department" about getting my money back and keep getting the run around. My insurance company emailed the bil... read more
Billing department is a nightmare. Ive called their call center which is overseas 4 times and still can not get the issue resolved. At this point after 90 days of trying and getting nowhere, the company owes me money. Insurance has paid for the visit and so did I after a mix up on their end. It has been 90 days with a run around an no resolution and I will now have to look into taking legal actions. I have never dealt with a business that is so incompetent when it comes to fixing billing errors or addressing patients concern... read more
I went to Wellnow Urgent Care on ************ in *******, **. I paid my $50 copay at the time of the visit. Due to my deductible I had a balance of $56.00. I received a bill on 7/5/2025. This was the first bill I received from them. The amount on the bill included a 20% discount for a balance of $*****. I tried to pay on-line but the ***** and the $56 were both listed. I called ******** to ask about this and they told me I was no longer eligible for the 20% discount. They told me they send me a previous bill on June 13. When... read more
In the summer of 2024, my wife needed two sutures in her finger. We went to WellNow and payed the $55 copay they requested. We said that wed have our primary care physician remove the sutures because there would be no cost to us. WellNow encouraged us to return by telling us they will not charge us to remove the two sutures. When we returned to WellNow two weeks later we were once again told there would be no cost to us, and they did not request a *****. We only allowed WellNow to remove the sutures because they told us, twi... read more
Frequently asked questions about Physicians Urgent Care
How is Physicians Urgent Care rated?
Physicians Urgent Care has a 3.8 star rating with 1,520 reviews.
When is Physicians Urgent Care open?
Physicians Urgent Care is closed now. It will open at 8:00 a.m.