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Physicians Urgent Care

3.8
  • Mishawaka, IN

About this business

Location details

505 W. Cleveland Rd, Mishawaka, IN, 46545, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
Sun08:00 a.m. to 8:00 p.m.
3.81,617 reviews
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Aba Y's profile image
Aba Y 
4 months ago

If I could give no stars, I would. WellNow provided terrible medical services to my daughter and charged me $1,000 when they should have billed my insurance company, but did not. Many excuses later (billing ticket created with no followup, they cant call my insurance company for whatever BS reason, etc, etc). Run fast from this organization! 

Sarah E's profile image
Sarah E 
4 months ago

We took my son to ************************* *****, ** location three times between Feb 2025 and March 2025. I have been trying to get our bill corrected since then. They are now threatening to send us to collections even though they have consistently been making billing errors. They first billed to an incorrect insurance (despite my giving them the correct insurance at the time of our first appointment). When I called to have them fix that, instead of adding the correct insurance, they removed all the insurance from all thre... read more

Adrienne R's profile image
Adrienne R 
4 months ago

Dont take a job with the private urgent care. They charge patients too much for care. They dont have enough employee **urage. They dont have supplies. They dont treat their employees fairly. Take management word or their employees. No union and over worked and underpaid! Barely got breaks and lunch. Cleaning bathrooms and scrubbing floors! Very high school work environment! Gossip, favoritism and work place bullying! No formal training for job! I wouldnt re**mmend this urgent care for NOTHING! Over charging ** payments and g... read more

Dan B's profile image
Dan B 
4 months ago

************************* location. Absolutely shameful. Made an appointment for 10:10 and over an hour and a half later. Still not seen. No one gives a s*** and it's the absolute worst experience I've had at an urgent care... And that's saying alot 

Kimberly T's profile image
Kimberly T 
4 months ago

I went in for a simple UTI. The staff was great. But not $800 great. The bill had tests on it that do not need to be done for a uti. There was no urinalysis even on the bill. Im a nurse and look at results of these tests daily and have never seen anything like what they billed for on one. Its disgusting. I will leave a negative review everywhere I can and warn people on every social media I can to not go there. 

ashley C's profile image
ashley C 
4 months ago

*** BY WELL NOW TOOK AN ADDITIONAL $300 OUT OF MY ACCOUNT, THE LAST 2 MONTHS IN A ROW. I'M ***ID. THERE'S NO NUMBER TO CALL I CAN'T GET A HOLD OF ANYONE. EVERYTIME I CALL THE *** BY WELL NOW NUMBER IT SAYS TO CALL BACK DURING NORMAL BUSINESS HOURS, NO MATTER WHAT TIME IT IS. YOUR BUSINESS IS CHARGING MY DEBIT CARD, YOU HAVE THAT INFORMATION. YOU NEED TO FIGURE OUT WHY YOU ARE CHARGING MY CARD $579 A MONTH INSTEAD OF THE AGREED UPON MEMBERSHIP FEE. YOU HAVE TAKEN $1,158 FROM ME IN SINCE THE LAST 2 MONTHS, THATS ABSOLUTELY INS... read more

Jean N's profile image
Jean N 
4 months ago

****************. This claim was never submitted to my insurance company. When I contacted them to have it submitted, they were reading from a script and would not transfer me to a supervisor for help when I repeatedly tried to tell them that the bill was not sent to my insurance company. I was also told that there is no one in the ** that I could speak with regarding my bill. This was after I was repeatedly spoken over by someone in ***** that was robotic, hard to understand, and rude. I will not go to this clinic again. 

Andrew S's profile image
Andrew S 
4 months ago

I experienced the same fraudulent billing practices that many others have reported about WellNow ************************** Before my visit, I called their office to confirm that my insurance was accepted and was told that my total cost would be $60. My insurance provider confirmed this as well.However, about two weeks after my visit, I received a bill in the mail showing a balance that had already been automatically charged to my debit cardwithout my authorization. When I called WellNow to dispute the charge, I was connecte... read more

Marc C's profile image
Marc C 
4 months ago

Shady billing practices at ***************, they tell you you dont have to pay again if you come back within 7 days BUT then they bill you, terrible that they take advantage of people that cant afford healthcare insurance. They really should be ashamed!!!! 

Frequently asked questions about Physicians Urgent Care

How is Physicians Urgent Care rated?

Physicians Urgent Care has a 3.8 star rating with 1,617 reviews. 

When is Physicians Urgent Care open?

Physicians Urgent Care is closed now. It will open at 8:00 a.m.