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Pinnacle Dermatology
- Brentwood, TN
About this business
Location details
6716 Nolensville Pike, Suite 250, Brentwood, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Waited almost an hour to be seen even with an appointment
Business response:
Thank you for providing your feedback, Jesus. We set a high standard for ourselves and want you to have the best experience possible. We will look into this situation and make sure that we address your concerns. Thank you for your feedback. Thank You, Pinnacle Dermatology
No...We have always had dental insurance through Gm ..As a retired GM worker I had good insurance .. They never indicated that we would be required to pay such a large sum after basic x-rays and a cleaning...I will never go back.!!!!
Business response:
Hi Cheryl , we greatly appreciate you taking the time to let us know about your experience at our Pinnacle Dermatology - Flint Hill Rd location. We strive to provide the best possible experience with every visit. We informed our clinic manager to look into this situation and to respond to your concerns. Once again thank you for bringing this to our attention and we hope you will give us the opportunity to see the changes in the future. Sincerely, Pinnacle Dermatology
The incompetence of this office staff is unbelievable. Appointment was at 8am. Doors not unlocked until 8:07. The medical assistant is confirming our preferred pharmacy, states the incorrect one, makes adjustment to chart, then says, "sorry, I'm on the wrong patients chart. My son needed bloodwork and she gives me another patients lab orders. Our appointment was at 8am, they said they would call in my son's prescription. I called the pharmacy at 5pm to see if it was ready for pick-up and was told the doctors office did ... read more
Business response:
Hi Rylan , we greatly appreciate you taking the time to let us know about your experience at our Dermatology Associates and Surgery Center location. We strive to provide the best possible experience with every visit. We informed our clinic manager to look into this situation and to respond to your concerns. Once again thank you for bringing this to our attention and we hope you will give us the opportunity to see the changes in the future. Sincerely, Pinnacle Dermatology
Felt I was rushed. I had questions and felt dismissed.
Business response:
Thank you for your feedback. Your happiness is our number one priority and are looking into this issue immediately. Our clinic manager will look into this issue and address your concerns. You will hear from a member of our care team shortly. Thank you.
Would give 0 stars if I could. Was there on a referral for cyst removal, skin check, and information about a skin condition. Paid $70 copay to be told by Doc I don't remove cyst. No skin check or treatment offered. Saw doc for about 5 minutes and then she said I'll give you some literature and walked out. I left then turned around and said I want the skin check and was told by assistant you were here on a cyst removal not for skin check. I left feeling awful. I just paid $70 to get back in my car with no answers and no cours... read more
Business response:
Thank you for providing your feedback, Holly. We set a high standard for ourselves and want you to have the best experience possible. We will look into this situation and make sure that we address your concerns. Thank you for your feedback. Thank You, Pinnacle Dermatology
When you come in the person behind the glass that takes your information. And money was very cold, rude, and insulting I wouldnt give her a 1
Business response:
Hi Steve, we appreciate you taking the time to let us know about your experience at our office. We strive to provide the best possible experience with every visit. We informed our clinic manager to look into this situation and to respond to your concerns. Once again thank you for bringing this to our attention and we hope you will give us the opportunity to see the changes in the future. Sincerely, Pinnacle Dermatology
So friendly and great confidence in Dr Eckert. A positive experience.
Business response:
Cheryl , thank you so much for taking the time to leave this excellent review. We know there are many choices when choosing a healthcare provider and excited to have the opportunity to serve you. Please let us know what we can do for you in the future! Sincerely, Pinnacle Dermatology
I was given very short vague and answers to my questions. Did not seem interested in my concerns. Did not tell me how I would be contacted on results of a biopsy. The nurse was very good though.
Business response:
Thank you for providing your feedback, Barbara. We set a high standard for ourselves and want you to have the best experience possible. We will look into this situation and make sure that we address your concerns. Thank you for your feedback. Thank You, Pinnacle Dermatology
If it was possible to give a zero star I would. I was seen for an extreme case of eczema on my hands and foot that's been going on for over 8 years. "Doc" looked at it and said "I've never seen anything like this" (which made me feel great *insert sarcasm*). Gave me scripts and told me to use CeraVe lotion. A month went by, no improvement. I went in for my follow up. This time the Doc gives me steroid injections in my hands and foot and then tells me maybe I'm allergic to my dog, use vaseline as a lotion (claims he never tol... read more
Business response:
Thank you for providing your feedback, Jiffy. We set a high standard for ourselves and want you to have the best experience possible. We will look into this situation and make sure that we address your concerns. Thank you for your feedback. Thank You, Pinnacle Dermatology
Frequently asked questions about Pinnacle Dermatology
How is Pinnacle Dermatology rated?
Pinnacle Dermatology has a 4.8 star rating with 105,881 reviews.
When is Pinnacle Dermatology open?
Pinnacle Dermatology is closed now. It will open tomorrow at 9:00 a.m.