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Pinnacle Dermatology
- Brentwood, TN
About this business
Location details
6716 Nolensville Pike, Suite 250, Brentwood, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Doc and staff good. Trying to get the appointment was Trying. Pinnacle phone system atrocious. Couldn't hear through phone system. Either first clerk hung up after setting appointment or their system cut off. Appt was set at 9 am. Didn't finish details. Called back, still bad connection, changed to what I thought was 10:30. Got there at 10:20. Receptionist said we missed appointment. I responded bullshit! We are early. What a joke. Inefficient! Need to fire the whole staff and phone maintenance. Another one of these and ... read more
I'm an African-American woman, I came in because of psoriasis of my scalp, the doctor didn't even look in my head, I feel like he didn't care, he gave the assistant a list of medications he didn't know if my hair was mild moderate or severe
I was treated with respect. Your staff did a fine job.
Business response:
Hello Roy thank you for taking the time to provide your valuable feedback! Best, Pinnacle Dermatology
Waited 5 minutes & was taken back... Doctor came in 3 minutes later, I was treated & out in less than 30 minutes... cant beat that service !
I waited 55 minutes for a 5 minute annual full body check. I have never had a wait of over 5 minutes in the past. No excuse or apology. Would have given a rave review until today.
Business response:
Hi Joyce , we greatly appreciate you taking the time to let us know about your experience at our Virginia Dermatology and Skin Surgery Center location. First please accept our personal apology for your experience. Having a patient disappointed with their experience is something we never want to happen. We strive to provide the best possible experience with every visit. We take these matters very seriously and informed our clinic manager to look into this situation to make sure it gets corrected. Once again thank you for bri... read more
No waiting, professional care.
Dr. Did Not have equipment to do his job. A full spray bottle.
Business response:
Hi Janice , we greatly appreciate you taking the time to let us know about your experience at our Pinnacle Dermatology - Hoffman Estates location. First please accept our personal apology for your experience. Having a patient disappointed with their experience is something we never want to happen. We strive to provide the best possible experience with every visit. We take these matters very seriously and informed our clinic manager to look into this situation to make sure it gets corrected. Once again thank you for bringing... read more
They admitted to being incapable. Yet still charged me 179$ for ten minutes of admittance.
Business response:
We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our organization. Your happiness is our number one priority and are looking into this issue immediately.
Excellent staff very friendly and professional
Frequently asked questions about Pinnacle Dermatology
How is Pinnacle Dermatology rated?
Pinnacle Dermatology has a 4.8 star rating with 105,891 reviews.
When is Pinnacle Dermatology open?
Pinnacle Dermatology is closed now. It will open at 9:00 a.m.