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Pinnacle Nissan
- Car Dealers
- Scottsdale, AZ
About this business
Location details
7601 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
WASTE OF TIME!! After working over the phone with the dealership several times, I made an appointment to bring my husband in so he could see the vehicle and sign the papers with new. Everything that I was promised over the phone from the vehicle type, including loan rate are completely different. Then we waited as they sent in manager after manager to try and make a "better" deal rather then just honoring what was agreed to originally when we spoke over the phone. By the end of being in the dealership for four hours as they ... read more
Yes!, you *can* get that lemon! Yes, they'll go the extra mile to put you in a car. They'll find financing. I was told there were a few to choose from with my credit and finances which I related ahead; on the lot I was shown a beautiful car and asked to see the others and was told this was the only car I could buy. I was called back to the lot two more times to resign. The bank is still calling me. I took the car to my mechanic whom I've known for years and trust and he said I needed an immediate brake repair. I also got bod... read more
"Serious lack of communication and horrible service" Worst experience yet. They sold me a used car without checking to make sure everything was working properly. My aux input does not work and when notified within the same month of purchase, I kept getting told they will check into the issue and get in touch with me. My husband and I had to keep calling and trying to get an appointment set up. I don't know why they are stalling, seems like they are not interested in client's needs. It is 2 months now that I'm still making pa... read more
Wish there was a 0 star rating My wife and I bought a car for her that 3 days later she decided was too much of a car for her. She was told by Herb that she could come in and exchange the vehicle for something that fit her better. There was no exchange, they wrote up a new transaction and therefore we had zero equity in the car and lost our down payment. The second purchase was on the 26th of July, and we are still to this day waiting for the items from the we owe list. This place is full of slimy criminals. Please do not us... read more
promises never kept Purchased a used car and had 3 items on "We Owe" list and it has been now 12 weeks since the purchase and I have only received several promises, I mean excuses, on getting the items. Here is my favorite excuse, "I don't have your address", after it was texted to sales rep TWICE! How does a dealership NOT have your address after buying a car there???? Warning - don't leave the dealership until you get ALL items because you will NEVER get it! Better yet, don't buy any car there!! Overall rating is really NE... read more
dealership review The worst dealership I have ever dealt with. Condescending,and only out for the sale. could care less about the customer and their needs. The only thing they care about is making money.
Noel and his service dept So went to service my Nissan and was told go somewhere else when I asked why Noel tells me that I been giving bad reviews and they can't help me really . So that is he new threat tactic of I don't give you good reviews you won't service my car wow . Also bill peters joined in and told me same thing . Contacted Nissan North America and they are very interested in this situation and will be looking into it . Also called Gary Harper 3 on my side also very Intersted in this . Why send a customer survey ... read more
Perfect Example of bait and switch I would give a zero star if possible. Classic story of bait and switch. I found a Vehicle (for my second car) on line priced very well and below K.B.B. (should have been my first clue) . This is not my first time buying a vehicle and I briefly worked at a dealer ship so I know how things go. But this place is shady! Car priced 7587 on line, I called before coming in and said " I want to purchase in cash". I explained, I want to be OTD at 9000 now that's 7587 + tx, licencing, doc fee and a l... read more
Tent Sale Rip Off I am 68 years old and bought many cars in my life time but I have NEVER been treated as poorly as I have with this dealership. They are liars and cheats. Buyer Beware if you intend to purchase a vehicle from Pinnacle Nissan, make sure everything is in writing, because they will promise you anything to get you to buy, and once you give them your money they pretend you don`t exist. I hope the owners are happy with all the money they are making. However... What does it profit a man if he gains the world and lo... read more
Frequently asked questions about Pinnacle Nissan
How is Pinnacle Nissan rated?
Pinnacle Nissan has a 4.3 star rating with 7,937 reviews.
When is Pinnacle Nissan open?
Pinnacle Nissan is open now. It will close at 8:00 p.m.