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Plano, Texas

2.4

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Location details

6500 International Pkwy, Suite 1100, Plano, TX, 75093, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.43,432 reviews
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Elizabeth B's profile image
Elizabeth B 
3 years ago

TERRIBLE TERRIBLE company. I put a request in last Thursday to have the electrical checked in my sons bedroom, as we have the breaker shut off, (which also powers the garage) thinking the problem may be a fire hazard. It has been a week, and Nothing. I have called and called, emailed, still nothing. My son cannot use his medical equipment. Being a licensed agent in Texas, and worked for a property management company, this is UNACCEPTABLE. Also, Long story short, due to their mismanagement I lost well over $9,000 in August. T... read more

DC S's profile image
DC S 
3 years ago

If there is a rating that is zero stars this company deserves it. I have been in this house 4 years with mold and no kitchen for almost 2 years the only lorking appliance was the temporary plastic sink from home depot. To this day none of the work has been done it is unsafe and Now I'm fighting them in court. This is the worst company ever. Do not lease from them under any circumstances. They will lie block your calls they never answer the phone or respond to emails 

Tamika W's profile image
Tamika W 
3 years ago

I applied for a property. I was told it was available. I submitting my $90 application fee for me and my son. Two days later I received 3 emails. 1 said that they needed my bank statement. 1 hour later i received an email that said there was an approved app on the home. Mins later i received an email that said I was 4th in line on the home. I contacted them and I told them if I would of known it was applications on the property I wld not of waste my $90. They told me I cld use it on another house. I informed them that I was ... read more

Mary W's profile image
Mary W 
3 years ago

I'm not sure if my realtor or Pathlight is to blame. I am a Sec 8 recipient. I had been house hunting for about 2 months. I came across this nice property in which I showed interest. Reached out to homepartners of America and started the process. I have been talking about utilizing my voucher since the start of this entire process. Pathlight have my unit under a RTP contract in which I was supposed to be doing only a standard lease. Now my voucher is on the line because of this. Every time I call I am on hold for about 2 hou... read more

Jason K's profile image
Jason K 
3 years ago

Worse customer service never answers the phone left on hold for hrs never responds to email or call back requests. Charges late fees while they take their time processing payments don't waste your money or your time 

Kenya K's profile image
Kenya K 
3 years ago

Please never rent from this place my rent is 2,500 no air pool screen fell down due to the hurricane racoon running around my yard I have little children and I stay in Florida we have chronic asthma 

Jam O's profile image
Jam O 
3 years ago

We rented our home from Pathlight in Jan 2022. We had to relocate for our job in Sept. of 2022. We informed Pathlight that we were not able to maintain living in the home but would continue to pay the rent, ultilities and renter's insurance through the remainder of the lease term Jan 2023. We sent this in email and two written and signed letters to Pathlight that we would consider this an extended leave (like going on a long vacation overseas) Our lease agreement with them states we can do this this. They insisted we pay an ... read more

Jason G's profile image
Jason G 
3 years ago

Pray that this company never buys a home next to you to turn Into a slumlord rental property. The person next door hasn't mowed their lawn since they moved in. The weeds are literally 3 feet tall front and back. I was trying to sell my home, and had 2 buyers tell me that they aren't Interested because of the house next door. So these lazy people and an even lazier company have now cost me the sale of my home. I have now taken it off of the market because I can't sell it due to them. It took me 3 weeks of searching to even fi... read more

Dave B's profile image
Dave B 
3 years ago

Run, run fast. DO NOT RENT FROM PATHLIGHT. if you need repairs, forget it. Do not expect to get your secutity deposit back, no matter what. The BBB must be in cahoots with Pathlight. They did not do anything when i reported a damaged tree that Pathlight refused to remove. I placed several requests and pathlight ignored all of them. I went to ther BBB and they din't do anything either. We lost our security deposit, even though we left the house better than when we moved in. They charged us for 4 doors. we had several work ord... read more

Frequently asked questions about Plano, Texas

How is Plano, Texas rated?

Plano, Texas has a 2.4 star rating with 3,432 reviews. 

When is Plano, Texas open?

Plano, Texas is open now. It will close at 6:00 p.m.