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Platinum Volkswagen - Parts & Service
- Car Dealers
- Hicksville, NY
About this business
Platinum Volkswagen The Premier Long Island Volkswagen Dealership Platinum Volkswagen is a top-rated VW dealership in Long Island, NY. Family-owned and operated, we have years of experience in the automotive world as well as years of experience paying undivided attention and giving transparent customer service. Our team is determined to make you satisfied every time you work with us! Our motto is if you’re not satisfied, we’re not satisfied, so we live by that philosophy. Whether you work with our sales, service, parts, or... read more
Location details
45 Nelson Ave, Hicksville, NY, 11801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Always a smooth experience with the service team! Drop off is easy, Danny got me set up with a repair order quickly, and the technician did good work.
Business response:
Thank you for your positive feedback, Stephen! We're glad to hear that you had a smooth and efficient experience with our service team. We appreciate your trust in us and look forward to serving you again in the future. If you have any further questions or concerns, please don't hesitate to reach out to us at (516) 681-1300.
Very well - identified the issue and fixed
Business response:
Thank you for your positive feedback, James E! We're glad to hear that our team at Platinum Volkswagen - Parts & Service was able to identify and fix the issue for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (516) 681-1300.
I have been a customer of Platinum VW for a few years and they have a professional work ethic and have one of the best Service Managers that I ever have encountered in the person of Steven Fox. I would recommend Platinum VW to anyone looking for an awesome VW dealer to service their vehicle. Steve exhibits all the characteristics of what an excellent Service Manager should possess.
Business response:
Thank you for your kind words, Gregory! We're thrilled to hear that you've had a positive experience with Platinum Volkswagen and our Service Manager, Steven Fox. We appreciate your recommendation and look forward to continuing to provide you with excellent service for years to come.
Excellent service
Business response:
Thank you for your positive feedback, Tania C! We're glad to hear that you had an excellent experience with our parts and service at Platinum Volkswagen. If you have any further questions or need assistance, please don't hesitate to reach out to us at (516) 681-1300.
From check in to checkout staff at the Platinum Volkswagen Parts & Service location are courteous, honest and professional. I feel safe knowing that my vehicle was serviced at this location and trust their work.
Business response:
Thank you for your kind words and positive feedback, Yoelina M. We're glad to hear that you had a great experience at Platinum Volkswagen - Parts & Service. Our team takes pride in providing courteous, honest, and professional service to all our customers. We appreciate your trust in our work and look forward to serving you again in the future.
The staff is always friendly and they provide a great service. They even provide me a ride to and from my destination when I am dropping off my car for the day.
Business response:
We appreciate your kind words, David! Providing excellent service and ensuring our customers' convenience is our top priority. We're glad to hear that you've had a positive experience with our staff and the ride service. Thank you for choosing Platinum Volkswagen - Parts & Service!
Came in for regular maintenance. My car was ready in an hour.
Business response:
Thank you for choosing Platinum Volkswagen for your regular maintenance, Ellen! We're thrilled to hear that your car was ready in just an hour. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (516) 681-1300.
Your service representative Jay was very helpful and professional.
Business response:
Thank you for your positive feedback, James J! We're glad to hear that Jay provided you with helpful and professional service. If you have any further questions or need assistance, please don't hesitate to reach out to us at (516) 681-1300.
quick and simple repairs
Business response:
Thank you for your review, Adria S D. We appreciate your feedback and are glad to hear that you found our repairs quick and simple. If you have any further questions or need assistance, please don't hesitate to reach out to us at (516) 681-1300.
Frequently asked questions about Platinum Volkswagen - Parts & Service
How is Platinum Volkswagen - Parts & Service rated?
Platinum Volkswagen - Parts & Service has a 4.9 star rating with 897 reviews.
When is Platinum Volkswagen - Parts & Service open?
Platinum Volkswagen - Parts & Service is closed now. It will open at 7:30 a.m.