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Platinum Volkswagen - Parts & Service
- Car Dealers
- Hicksville, NY
About this business
Platinum Volkswagen The Premier Long Island Volkswagen Dealership Platinum Volkswagen is a top-rated VW dealership in Long Island, NY. Family-owned and operated, we have years of experience in the automotive world as well as years of experience paying undivided attention and giving transparent customer service. Our team is determined to make you satisfied every time you work with us! Our motto is if you’re not satisfied, we’re not satisfied, so we live by that philosophy. Whether you work with our sales, service, parts, or... read more
Location details
45 Nelson Ave, Hicksville, NY, 11801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Jay krupa was awesome
Business response:
Thank you for your positive review, Peter! We're glad to hear that Jay provided you with an awesome experience at Platinum Volkswagen - Parts & Service. If you have any further feedback or need assistance, please don't hesitate to reach out to us at (516) 681-1300.
Everyone was professional ! They gave me a ride home and picked me up when my car was ready. They called me prior to explain what was needed and the price of everything. Love it. They’re the best .
Business response:
Thank you for your positive review, Christos P! We're glad to hear that you had a professional experience with us and that our team provided you with excellent service, including a ride home and pick-up. We always strive to keep our customers informed about the necessary repairs and their costs. We appreciate your kind words and look forward to serving you again in the future.
Service was excellent including the Lyft home
Business response:
Thank you for your positive review, Mitchell! We're glad to hear that you had an excellent experience with our service, and we appreciate your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (516) 681-1300.
Overall very good experience. Clear communication on what maintenance would be performed and realistic on length of maintenance. One area of feedback would be the length of service. Assisted by Nathan
Business response:
Thank you for your feedback, Sebastiano C. We're glad to hear that you had a good experience with our maintenance services. We appreciate your suggestion regarding the length of service and will take it into consideration. If you have any further concerns, please feel free to reach out to us at (516) 681-1300.
Excellent service
Business response:
Thank you for your kind words, Tracy! We're thrilled to hear that you had an excellent experience with our parts and service department. If you ever need assistance in the future, don't hesitate to reach out to us at (516) 681-1300.
All the people were helpful, friendly, knowledgeable, and accurate on estimated time required for service performed.
Business response:
We appreciate your positive feedback, Kurt! Our team at Platinum Volkswagen is committed to providing helpful, friendly, and knowledgeable service. We strive to accurately estimate the time required for each service performed. If you have any further questions or need assistance, please don't hesitate to contact us at (516) 681-1300.
Nathen was great as always. Service done promptly.
Business response:
Thank you for your positive review, David! We're glad to hear that Nathen provided you with great service. If you have any further questions or need assistance, please don't hesitate to reach out to us at (516) 681-1300.
Service provided was a recall air bag replacement. Problem with serpentine belt was noted and replaced on same visit. Efficient and timely.
Business response:
Thank you for your positive review, Leatrice! We're glad to hear that our team at Platinum Volkswagen - Parts & Service provided efficient and timely service during your visit. We appreciate your feedback and look forward to assisting you with any future automotive needs.
AWESOME SERVICE. THANKS ❤️
Business response:
Thank you for your kind words, Beverley! We're thrilled to hear that you had an awesome experience with our service. If you ever need any assistance in the future, please don't hesitate to reach out to us at (516) 681-1300.
Frequently asked questions about Platinum Volkswagen - Parts & Service
How is Platinum Volkswagen - Parts & Service rated?
Platinum Volkswagen - Parts & Service has a 4.9 star rating with 897 reviews.
When is Platinum Volkswagen - Parts & Service open?
Platinum Volkswagen - Parts & Service is closed now. It will open tomorrow at 7:30 a.m.