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Platinum Volkswagen - Parts & Service
- Car Dealers
- Hicksville, NY
About this business
Platinum Volkswagen The Premier Long Island Volkswagen Dealership Platinum Volkswagen is a top-rated VW dealership in Long Island, NY. Family-owned and operated, we have years of experience in the automotive world as well as years of experience paying undivided attention and giving transparent customer service. Our team is determined to make you satisfied every time you work with us! Our motto is if you’re not satisfied, we’re not satisfied, so we live by that philosophy. Whether you work with our sales, service, parts, or... read more
Location details
45 Nelson Ave, Hicksville, NY, 11801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everything went smoothly from the towing to the fixing was very pleased
Business response:
Thank you for your positive feedback, Jan! We're glad to hear that your experience with Platinum Volkswagen - Parts & Service went smoothly from towing to fixing. If you have any further questions or need assistance, please don't hesitate to reach out to us at (516) 681-1300.
Front desk and customer service tech friendly and helpful. You can tell they want to do a great job and for me they sure did.
Business response:
Thank you for your positive feedback, Jack! We're delighted to hear that our front desk and customer service team provided you with friendly and helpful service. We always strive to do a great job for our customers, and we're glad we could meet your expectations. If you have any further needs or questions, please don't hesitate to reach out to us at (516) 681-1300.
Car was ready as promised...
Business response:
Thank you for your positive feedback, George! We're glad to hear that your car was ready as promised. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (516) 681-1300.
Great customer service from the representatives He provided clear feedback and guidance.
Business response:
Thank you for your positive feedback, Emily Van! We're thrilled to hear that you had a great experience with our representatives and that they provided clear feedback and guidance. We appreciate your support and look forward to serving you again in the future.
Told us exactly what was wrong via video and took care of the problem. Straight forward and no issues. I thought they did an excellent job.
Business response:
Thank you for taking the time to share your positive experience, Robert! We are glad to hear that our team at Platinum Volkswagen - Parts & Service provided you with excellent service. We strive to be transparent and efficient in diagnosing and resolving issues. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (516) 681-1300.
Excellent professionalism, the best I would recommend everyone to go to platinum Volkswagen service center…
Business response:
Thank you for your kind words, Patrick A! We're thrilled to hear that you had an excellent experience with our Platinum Volkswagen service center. We appreciate your recommendation and look forward to serving you again in the future.
I’ve been going to platinum VW for the past 3 years since I purchased my vehicle. The parts and service teams are always on their A game and treat me and my vehicle like we are family. The work they have done on my vehicle is always done correctly with 100% Quality workmanship! I would recommend anyone who owns a VW to use platinum VM for all their service and/or parts.
Business response:
Thank you for your kind words, Brandon! We're thrilled to hear that you've had a positive experience with our parts and service teams. We strive to provide top-notch service and treat our customers like family. We appreciate your recommendation and look forward to serving you and your vehicle in the future.
Awesome experience.
Business response:
Thank you for your positive feedback, Adam! We're thrilled to hear that you had an awesome experience with Platinum Volkswagen - Parts & Service. If you have any further questions or need assistance, please don't hesitate to reach out to us at (516) 681-1300.
staff is professional and friendly!
Business response:
Thank you for your kind words, Yveth S! We strive to provide professional and friendly service to all our customers at Platinum Volkswagen - Parts & Service. If you have any further questions or need assistance, please don't hesitate to reach out to us at (516) 681-1300.
Frequently asked questions about Platinum Volkswagen - Parts & Service
How is Platinum Volkswagen - Parts & Service rated?
Platinum Volkswagen - Parts & Service has a 4.9 star rating with 897 reviews.
When is Platinum Volkswagen - Parts & Service open?
Platinum Volkswagen - Parts & Service is closed now. It will open tomorrow at 7:30 a.m.