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Portico at del Lago Resort and Casino

4.2

About this business

Location details

1133 NY-414, Waterloo, NY, 13165, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
Thu4:30 p.m. to 9:00 p.m.
Fri4:30 p.m. to 9:00 p.m.
Sat4:30 p.m. to 10:00 p.m.
Sun4:30 p.m. to 9:00 p.m.
4.22,942 reviews
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David's profile image
David 
6 years ago

We went to Portico for our anniversary and everything was wonderful. The menu selection & food was excellent, as was the ambiance. Beth, our server, went out of her way to make sure that everything was to our liking, even providing us with champagne. Highly recommend future diners to ask for her! 

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SandraS 
6 years ago

Enjoyed our dinner very much.. we actually had too much food as the sides were made with 2 people in mind. Will definitely eat here again! 

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FM19 
6 years ago

Great food and fantastic ambiance. We sat for a cocktail at the bar prior to being seated for dinner and the bartender was extremely welcoming and helpful. She was great! Unfortunately, we felt that our waitress was a bit off-putting. She rushed us through our meal and continued to press us to purchase items and drinks that we did not want, even after saying we were not interested. Sort of an odd experience. The food, however, was delicious and beautifully presented. 

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LisaW 
6 years ago

Portion were large, flavor good, appetizer greasy, disappointed when the server brought our leftovers to us and placed the bag on the floor, this is bad food service practices as all food should be 6” above floor per state regulations, floors are dirty spaces. 

Business response:

Hello Lisa, Thank you for taking time to review your experience at Portico. We take each of these reviews to heart and we will be sure to discuss these concerns with our team to help prevent this in the future. We look forward to serving you again in the future. 

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deborah 
6 years ago

if you have alot of time to dine, then i would. If you want to gamble, no 

Skylar's profile image
Skylar 
6 years ago

Excellent menu selection. Our entree was cooked perfectly. Serena was our server and she was a very charming young lady . It was an anniversary celebration for us and we were not rushed at all. Would highly recommend. 

Business response:

Skylar, Thank you for your kind words about your dining experience with us. We are very happy to hear that you chose to spend your anniversary with us and are happy to hear that Serena took such great care of you. We look forward to serving you again in the future! 

KrieslingfrWalworth's profile image
KrieslingfrWalworth 
6 years ago

Very nice. One of the best restaurants in our vicinity, admittedly not a high bar to hurdle, but still, it’s quite good and when we go for the half price apps and salads and bargain drinks, it’s a fun, varied meal for well less than a hundred for two, including everything. 

Business response:

Thank you for your feedback! We're very happy to hear that you enjoyed your time with us and look forward to serving you in the future. 

SergeiB's profile image
SergeiB 
6 years ago

My wife and I decided to try couples night on Tuesday night at Portico. We made reservations and we were greeted as we arrived and taken right to our table. The waitress was helpful in picking our choices from appetizer, salad, entrée", side and dessert. Our drink order arrived quickly, as did our appetizer. All the food tasted fresh and well seasoned. The bread basket that was brought to our table had wonderful tasting bread and spreads. Our dinner was large enough that we brought half home to have two nights later. We are ... read more

Business response:

Sergei, Thank you for taking time to review your date night experience with us. We take each of these reviews to heart and are happy to hear that you enjoyed your time with us. We look forward to serving you again on the BOGO entree night Monday! 

Anonymous's profile image
Anonymous 
6 years ago

The woman that checked us in to our table was downright mean. We asked to have a different table and she acted as if we just completely inconvenienced her night. We have had many positive experiences at this restaurant but not good to start that way. 

Frequently asked questions about Portico at del Lago Resort and Casino

How is Portico at del Lago Resort and Casino rated?

Portico at del Lago Resort and Casino has a 4.2 star rating with 2,942 reviews. 

When is Portico at del Lago Resort and Casino open?

Portico at del Lago Resort and Casino is closed now. It will open at 4:30 p.m.