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Portico at del Lago Resort and Casino

4.2

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Location details

1133 NY-414, Waterloo, NY, 13165, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
Thu4:30 p.m. to 9:00 p.m.
Fri4:30 p.m. to 9:00 p.m.
Sat4:30 p.m. to 10:00 p.m.
Sun4:30 p.m. to 9:00 p.m.
4.22,937 reviews
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Anonymous 
3 years ago

Service was poor and the food sucked 

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sarahw 
3 years ago

The food was so so - the steak was cooked perfectly and that is about it - the side dishes were not - service was below par - our waitress was more interested in the table next to us - never asked how the food was - we had to ask if there were any specials - never checked in on us - very disappointed with the whole dining experience for the price 

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CHARLESM 
3 years ago

the prices are way too expensive for the quality and quantiy of food. We ordered the 5 oz filet mig. not done to our request ,and you know never send it back (who knows what they do to it) absolutely no taste or seasonings. came with a burnt half cut lemon? what the hell is that for? brussel sprouts were beyond burnt...looks like they were left over table scraps and cooked again...burnt black , tasted like marshmellows cooked over an open fire, soooo horrible and not even edable. the only thing that was enjoyable was the mas... read more

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Nikisfromroc 
3 years ago

If I could give less than 1 star I would. The hostess was rude, the food was disgusting, the wine was not rose as stated, expensive, just an overall terrible night for the money. 

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TriciaH 
3 years ago

As a chef myself, I was very disappointed with the quality of my meal. My veal chop was thin and overdone. The mushroom risotto was not Arborio rice and was distasteful and runny. Overall not happy with my meal at all. Overpriced for what I was served. Terrible! I will not be dining there again. 

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ColleenS 
3 years ago

The steak was fine, but hugely overpriced. The wagyu meatball was fine, but a little dry. The scallops were rubbery and over-cooked. Overall, not worth the $200 price tag. 

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JFish 
3 years ago

Horrible service from bartender who spent 85% of time socializing with staff and ignoring the 3 customers she had (including me) to the point that I had to call her multiple times to get food, drink, check. Never once did she come over to me to provide service or check on me without me calling her over. 

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LoriC 
3 years ago

This has always been our favorite restaurant prior Covid. We have had two bad experiences since it’s reopening. We went on 4/2/22. Ordered BLT Wedge $15, Fruti De Mer $60, Pasta and Sugo $8, Prime Rib evening Special $65, Two house wines $15 each and 1 cocktail $13. Prime Rib was very fatty for price but husband ate all. Major problem was the Lobster tail in Fruti De Mer. Tasted old and overcooked as well as very salty - horrible. I pushed it aside and enjoyed other seafood in meal. Advised waitress and she advised she would... read more

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Dave 
3 years ago

Food is always wrong fish is raw and rubbery steak is either over cooked or under. They don’t give steak knives unless you ask. Drinks take forever. Water is not poured for you. Every single time the food is a disgrace. Last meal with our group everyone’s meal was wrong. Sent back but still charged us full price. After discussing allergies they still served food that I was allergic too. 

Frequently asked questions about Portico at del Lago Resort and Casino

How is Portico at del Lago Resort and Casino rated?

Portico at del Lago Resort and Casino has a 4.2 star rating with 2,937 reviews. 

When is Portico at del Lago Resort and Casino open?

Portico at del Lago Resort and Casino is closed now. It will open on Thursday at 4:30 p.m.