Portico at del Lago Resort and Casino

cicerodeb 

on OpenTable

3 years ago

While the staff was extremely pleasant and the atmosphere was very nice, it was most unfortunate that our food took a LONG time, easily 20 min longer than it should have. We had a show to attend and felt rushed once our food finally came ( and no, all the table were NOT full). Perhaps due to lack of kitchen staff, but even when food was served my oder of a medium filet mignon was totally well done, and the baby potatoes that the waitress recommended over the fries were not quite what she described, I couldn't even eat them..... read more

RaymondC 

on OpenTable

3 years ago

Bartender waiter outstanding and energetic. Food quality not good, I asked for no drizzle on brussels sprouts served with drizzle. The brussels were so hard we could not eat or saw them with steak knife. Veal chops were tough and hard to eat. They used to be good. I asked for plain scallops and they were served with drizzle. Ordered the head lettuce with blue cheese dressing gave me ranch. My poor waiter who was excellent worked really hard with the kitchen- cold mashed potatoes asked to be reheated and they gave me a smalle... read more

RonaldB 

on OpenTable

3 years ago

Atmosphere was nice. The server was good. Food was way overpriced and honestly not that good. Plus we were served a spoiled dessert. Not going back again. 

RobS 

on OpenTable

3 years ago

We had a 7:15pm appointment last Friday night, arrived promptly and were seated around the bar area. It was nice. I want to point out that our server was really great. The problems were in the kitchen. We started with appetizers which came out in normal time. The problem came when our entrees were very late. We asked our server what the hold up was and he checked on our meals. When they still didn't come out and many of the parties who had been seated after us, were served their food first, at 8:45pm we asked to speak with t... read more

SharonS 

on OpenTable

4 years ago

Food was very overpriced and over rated. Cold potato’s and we felt very rushed. 

JoanneD 

on OpenTable

4 years ago

Terrible customer service. Made a specific reservation which they failed to honor. Front end staff seemed aloof and not caring. Ordered a drink it never came. Terribly run restaurant. Probably won't be back. This has been about our 6th time there. Very disappointed. 

Unsatisfied99 

on OpenTable

4 years ago

We arrived 10 mins early and was told to leave and come back in 10 mins and the place was 1/2 full. When thanking the waiter for the food, there was "You're welcome" reply. They lacked proper customer service etiquette. The stuffed chicken was dry. 

Pandy 

on OpenTable

4 years ago

We had dinner at here for the first time Friday. For an appetizer, we had the Calamari, which was a good portion and tasted good. We split a Bolognese, which was disappointing. It's supposed to have slow-braised beef, but it tasted mainly like a heavy tomato sauce with melted cheese. We've had much better Bolognese. The desserts, creme brulee, and the cannoli, were excellent, so was the coffee. Service could have been better. We got there 20 minutes before our reservation and we wanted to have a drink in the bar area and the... read more

BobL 

on OpenTable

4 years ago

The Caesar salad we had was very bland, and the romaine looked like it was 2 weeks old,my veal chop was ok the side of pasta could have been used for wall paper paste, it was way over cooked.if there going to charge these prices,the chef has to step up his game.