Portico at del Lago Resort and Casino's cover image
Claimed

This profile has been claimed by the business owner or representative.

Portico at del Lago Resort and Casino

4.2

About this business

Location details

1133 NY-414, Waterloo, NY, 13165, United States

Get directions
WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
Thu4:30 p.m. to 9:00 p.m.
Fri4:30 p.m. to 9:00 p.m.
Sat4:30 p.m. to 10:00 p.m.
Sun4:30 p.m. to 9:00 p.m.
4.22,937 reviews
Select a rating
DannyJ's profile image
DannyJ 
4 years ago

We had reservations for my wife's birthday. We arrived on time and were greeted in a very cold fashion by the hostess. She sat us at a table that was closest to the restrooms. At first, we asked if there was another table and the hostess said only in the bar area. We decided to sit in the dining room but after a few mins we realized there was steady traffic passing our table and we were not comfortable dining there. We asked our waitress if we could move to another table. We were told the only table available was a round tab... read more

ShawnG's profile image
ShawnG 
4 years ago

My wife ordered the swordfish, it came out extremely salty and overcooked. The server offered for her to select a different meal. She ordered something else, of course I didn’t eat my meal until hers came out so mine was cold when she was served. Unfortunately the server did not acknowledge that my meal was now cold and offered nothing for our bad experience. We paid the full bill and left a good tip. In my opinion they should’ve offered a discount, drink or dessert. 

Anonymous's profile image
Anonymous 
4 years ago

Not impressed with the Veal this time and the chocolate mousse was like rubber. 

Blues's profile image
Blues 
4 years ago

My husband and I were disappointed with our pasta entrees, the Classic Bolognese was dry, had no flavor and the pasta was a stuck together mass in the bowl. My husband had the Rigatoni Carbonara this dish too had no flavored the bacon bits were over cooked and hard as a rock. We have eaten at your other restaurants and have enjoyed our meals. This was our first time at Portico, the service was wonderful and the ambience as well. We will try Portico again, as it might have just been an off night. We like what the Del Lago has... read more

BruceS's profile image
BruceS 
4 years ago

The worst dining experience I have ever had. Poor service expensive food And poor service. Stay away 

Disappointed's profile image
Disappointed 
4 years ago

Our food didn’t come out at the same time. Items were missing or forgotten. We had to decline several drinks that were ordered. We spent well over $300. I would not recommend at all. 

Dave's profile image
Dave 
4 years ago

WORST FOOD AGAIN SECOND TIME AND THE MEAT COULD NOT BE CUT UNLESS WITH A CHAIN SAW..ITEMS MISSED THAT WE ORDERED AND PAID FOR. NEVER GO TO PORTICO. 

DonS's profile image
DonS 
5 years ago

The waitress was terrible - felt like she didn't want to be there or help with figuring out allergies 

VickiSyvertsmith's profile image
VickiSyvertsmith 
5 years ago

We were there for my husband’s birthday dinner. Unfortunately, we were seated in the bar area. Our server as a nervous, frazzled girl named Kayla. Everything seemed to take a long time... our drinks were good. The lobster bisque soup was very good but when a server took the bowl away, she said, “ do you want to lick the bowl?” What kind of question is that to ask your guests? That server, who was helping Kayla should have been quiet. Skipping to the end of the meal, I asked for a to go box. Finally, I was given a brown bag w... read more

Frequently asked questions about Portico at del Lago Resort and Casino

How is Portico at del Lago Resort and Casino rated?

Portico at del Lago Resort and Casino has a 4.2 star rating with 2,937 reviews. 

When is Portico at del Lago Resort and Casino open?

Portico at del Lago Resort and Casino is closed now. It will open on Thursday at 4:30 p.m.