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Prisma Health Urgent Care - Virtual
- Urgent Care
About this business
Location details
29611, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Visit with doctor was fine. Trying to secure the appointment online was a terrible experience. The Prisma system needs revamping to accommodate for patients like myself who need an advocate to help maneuver through the computer process.
Easy access and timely
The doctor began the appointment by saying she couldn’t see me on the camera, so I moved to a room with better lighting. As I was explaining my symptoms, there was a lot of background noise on her end. The doctor seemed to be in somewhat of a rush. She asked what medication I was currently taking, and I told her I wasn’t sure of the full name but could check. She replied that it wasn’t necessary. I then went on to explain additional symptoms, which seemed to be dismissed. Later, I called back and spoke with a patient repr... read more
Business response:
Thank you for offering feedback on your recent visit. I apologize that your experience was not great at this time. A member of our Customer Service team will be reaching out to you shortly. Have a great day!
Quick and easy
The doctor’s assistant didn’t prescribe anything but a glorified cough suppressant and I’ve been coughing for a while now and it’s just getting worse. To pay $75 for literally nothing is ridiculous
They r making me go to hospital I only go to prisma baptist I need transportation or to see if the ambulance will pay to take me to take me 11.9 miles
I’m very sick with Covid. I’ve tried twice to get a virtual visit. all I get is a screen that says “waiting for visit to start” I called both times they said to just try again. my next visit is at 12:30. I guess if that doesn’t work I’ll have to go to the emergency room. My doctor, Kasey McDonald won’t see me, her office refereed me to urgent care
Business response:
Hello Mike! We are sorry that you had some technical difficulties. I checked with the staff, and they said you did end up getting taken care of. We hope you get to feeling better soon!
Did not like the experience. I’m on a virtual call with a provider who camera was broke. She requested my camera to stay on.I did not sign up to talk to a ghost.
Not much use. What’s the purpose? I have broken or cracked ribs. Nothing can be done for that except rest. Why prolong my recovery by getting out and going to an emergency room? All I need is some temporary pain relief when I do need to get up and do something important or when I find it difficult to get comfortable so I can rest.
Frequently asked questions about Prisma Health Urgent Care - Virtual
How is Prisma Health Urgent Care - Virtual rated?
Prisma Health Urgent Care - Virtual has a 4.8 star rating with 2,560 reviews.
When is Prisma Health Urgent Care - Virtual open?
Prisma Health Urgent Care - Virtual is open now. It will close at 8:00 p.m.