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Prisma Health Urgent Care - Virtual

4.8
  • Urgent Care

About this business

HealthcareDoctorsUrgent CareWalk-in Clinics

Location details

29611, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.82,561 reviews
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Diomara M.'s profile image
Diomara M. 
a year ago

Great service 

Diomara M.'s profile image
Diomara M. 
a year ago

Stacey was great !! Thank you so much 

Jamika B.'s profile image
Jamika B. 
a year ago

I paid a $14.00 copay to be told to go to the E.R. I could've just waited until Monday and spoke with my primary care physician. I spoke with the urgent care to avoid the long wait at the E.R. I don't want to spend the rest of my Sunday waiting to be seen and Im 

Christine T.'s profile image
Christine T. 
a year ago

I waited 40 on the link that was sent to me for a virtual visit. A second link was sent but I was unsure to connect again since it said I was already waiting for a provider to join. I took a chance and connected via the second link. My provider visit time was 3 min and 6 seconds. Something is wrong when you wait 40 min for a 3 min video visit that probably cost me more than I want to know. 

Elisha C.'s profile image
Elisha C. 
2 years ago

The doctor cared zero about what my problems were or are! She refused to treat me 

Debora W.'s profile image
Debora W. 
2 years ago

The appointment felt rushed, Dr. seemed annoyed and barely asked questions about my symptoms? Just immediate prescription. I cannot believe I had to pay $60 out of pocket for a 60 second visit where I barely felt supported. 

Business response:

Thank you for offering feedback on your recent visit, Debora. I apologize that your experience was not great at this time. A member of our Customer Service team will be reaching out to you shortly. If there is anything else that I can assist you with, please let me know. I can be reached at 678.528.9918. Have a great day! 

Emily G.'s profile image
Emily G. 
2 years ago

The reason I came in wasn’t even discussed. Very rude. 

Lauren S.'s profile image
Lauren S. 
2 years ago

Over an hour wait for the visit to start. Didn’t offer anything. Didn’t listen to the symptoms. I’m a provider myself and the entire visit was horrible. 

Allison C.'s profile image
Allison C. 
2 years ago

Signed up for a virtual appt but doctor never showed. Called in and they stated I never joined the link although I have proof I was in the session over an hour. Still sick 

Frequently asked questions about Prisma Health Urgent Care - Virtual

How is Prisma Health Urgent Care - Virtual rated?

Prisma Health Urgent Care - Virtual has a 4.8 star rating with 2,561 reviews. 

When is Prisma Health Urgent Care - Virtual open?

Prisma Health Urgent Care - Virtual is open now. It will close at 8:00 p.m.