Progress Residential

Reuel J 

on BBB

2 years ago

STAY FAR AWAY FROM THIS PROPERTY MANAGEMENT COMPANY!!!By far the worst management company I have ever had to deal with and I don't even write reviews, but I'm posting this everywhere so I can help others! Upon moving into my residence, I know they didn't inspect the house prior because the house was NOT clean and presentable. I had to hire a cleaning service to come and do a final sweep because I was not moving my things into a dirty house. On top of that, my master bathroom was leaking into the downstairs dining room on fir... read more

Mike C 

on BBB

2 years ago

Go ahead and rent from this company but BEWARE. I recently moved after my lease expired on 11/20 of this year. There is no legal binding contract between me and Progress yet they auto drafted my account not only for a month to month lease extension for 11/21-11/30 but also drafted my account for a full months rent for December. No one has been able to resolve this and they act like its not a big deal, however I have 2 months worth of rent payments that were drafted from my account today along with the month to month lease th... read more

Yoni B 

on BBB

2 years ago

This is a horrible rental company. They charges fees for everything. They made a mistake with my hot water payment my family and I went almost two weeks without hot water. This is my first time renting and this is the worst place ever I will never recommend them to anyone!!!!!!!!! 

Joshua C 

on BBB

2 years ago

I have been renting from Progress for almost 4 years. I have never missed a rent payment. I have never been late on a rent payment. I have upheld my end of the deal. My main complaint with Progress is that it's like they don't have any "real" employees. The departments don't have any line of communication with each other. In 4 years I have had 4 separate clerical errors on my rent ledger -- random added fees for no reason, erroneous HOA violations that aren't actually violations, paid my rent but the system is showing I'm la... read more

Mar H 

on BBB

2 years ago

RUN! RUN! RUN! Make sure you read the lease! They make you pay for utilities before you use them. It's been a year of h*** renting from them, lots of issues, and a hassle becuause of the constant issues with the home, utility bills, the abundance of fees, and putting in claims with customer service. A headache...I would not rent from them ever again! 

Carine P 

on BBB

2 years ago

My husband and I rented from that company. We had the worst experience ever. From day one nothing was flushing down the toilet and we had flooded kitchen bathrooms. We called the company and of course they knew about the issues but still rented us the property. And to add to our lists of problems the air conditioner was not in working condition. One part of the ***** could not use because it was too hot. We also found out that under the *********** were growing out in the plumbing pipes. They had to replace all the pipes und... read more

ABEL R 

on BBB

2 years ago

Not much to say but this company is horrible!!! The take your money so you can and your deposit and when you file for maintance to be done they charge you extra money for coming out.. Why is it that they are still able to operate while commiting such heinious crimes??? The house im renting has been flooding and as of today nothing has been done! When im on the phone with them they keep giving me the run around. but when they need to collect payment they are like the *** and wont stop houdning you for the payment. 

Rachel H 

on BBB

2 years ago

Awful! We have neighbors who rent from them, and we have had issues with the neighbors. We have had to call the police quite a few times, but Progress Residential refuses to help at all or even acknowledge some of my attempts to contact them.If they do not deal with this, then I will have no choice but to contact an attorney. May I suggest they take this seriously, contact me, and actually do something about it. No more excuses or bs. This needs to be addressed. Progress Residential has allowed this to go on for far too long... read more

Brennan W 

on BBB

2 years ago

This company is horrid, they dragged their heels for months while our AC was out in the heat of the ******* summer. The temperature inside our house reached 92F for multiple days before they finally did anything about it, and it still required I call them each and every day to get anywhere.Avoid them at all costs.