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Progress Residential
- Real Estate
- Scottsdale, AZ
About this business
Location details
7500 N Dobson Rd, Suite 300, Scottsdale, AZ, 85256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Me and my wife and family was applying for a house and we had only 48 hours to get all the information in mind you we do have to work so when we get home we was trying to get everything in and before the 48 hour was up we already had a decision of being denied and didn't even get a chance to put in all of the income and everything else that we had to put in I feel like they took my application fee which was $150 for all three of us try to do the application and the website kept crashing tried to put in the info and that webs... read more
Business response:
********,I'm so sorry to hear about your experience. We take customer feedback seriously and are committed to addressing any concerns promptly. I would love to know more details and will be reaching out to you.Thank you, *****, Advocacy Team Progress
My story is shocking, long and like something out of a horror movie. 4 months ago, my 24 year old daughter and I had normal, happy lives. Today, because of this horrible corporation, we are HOMELESSS and EVERYTHING WE OWN IS GONE. We can't enter the home we lived in up until a week ago without Hazamat gear. The pain and suffering was and is intense. They don't care. They knew we were moving into a moldy, rat infested home for $2400 a month just outside *******, *******. ***********************, ******************************... read more
Business response:
*****,I'm sorry to hear about these frustrating experiences. We do value our residents and want to make sure your experience is a good one, so this is disheartening. I will be reaching out to you directly to assist. Thank you, *****, Advocacy Team Progress
We are very upset with the unprofessional **************** and work ethic of this Company (Progress). We have been with Progress going on three years now and we have had complaints (money complaints) ever since the previous company, *********. We love living in this neighborhood and don't want the hastle of moving so we have been putting up with these issues. As you expect the customers to pay on time ( WE ALWAYS DO even when we were overcharged), Progress should be held to the same standards! Your employees should have time... read more
Business response:
****,Thank you for bringing this matter to our attention. We take customer feedback seriously and are committed to addressing any concerns promptly. I would love to know more details and will be reaching out to you.Thank you, *****,Advocacy Team Progress
Cannot get ahold of someone here that is willing to help with the tenants of Progress Residential. one tenant shot a neighbors dog, killed the dog for no reason, he left the property at ******************* in the night and never came back. another tenant is stealing from neighbors we have reported this to Progress and they say they cannot do anything about it. It is a neighbor issue. ********************************* the *** does not care about others. STOP RENTING FROM THIS COMPANY!********************************* only car... read more
Business response:
Hello,Thank you for your review. We are sorry to hear about this frustrating experience. Please contact the local authorities to assist.Thank you, *****, Advocacy Team Progress
We moved in Nov. 8th 2023, signing the lease we were informed the house was electric only. Getting to the house it has a gas stove and a gas furnace. It worked fine the first few weeks. Dec 1st it gave out. No gas to either, I informed Progress Residential and ********** ********************* It took them multiple days to get back to me, given it was the weekend but this seems like an emergency to me. They told me I had no gas and ended the matter. I had to go through several people to get them to open ANOTHER case. It has c... read more
Business response:
Hello,Thank you for sharing your experience with us, I apologize for the frustrating experience you've had with us, I will be reaching out to you via email to assist you with your concerns.Thank you, ******, Advocacy Team
I have Had such a terrible experience with progress. I am Living in a property with my 3 year old and am not being evicted. They continue to send my payments back to me. And they refused to take my payment that was made by a rental assistance program. I dont Understand how these people can be so cruel to others who are trying to pay their rent. They wont work with you at all in any way shape or form. The communication is very bad I cant Get the proper questions answered to give me clarity of things. Its like what are people ... read more
Business response:
*****,Thank you for bringing this matter to our attention. We take customer feedback seriously and are committed to addressing any concerns promptly. I would love to know more details and will be reaching out to you.Thank you, *****,Advocacy Team Progress
Please be very careful when renting with this company. They are easy to get into a home. Our monthly rent was 17 when we started each time you renew it goes up and we where at 19+ when we left however, it never prepares you for the hidden fees and you will end up paying almost 25 a month. They will do minimal clean up for moving in. We have watched on numerous occasions. They will over charge you in fees and have no explanation. They will send you info on how to contact them but will never be available. They put "lipstick on... read more
Business response:
*******,We are sorry to hear about your frustrating experience with our company. We take customer feedback seriously and are committed to addressing any concerns promptly. I would love to know moredetails and will be reaching out to you.Thank you, *****,Advocacy Team Progress
PRIOR to completing a rental application (**************************), I read the PRIVACY policy. The information indicated that Progress Residential shares individuals PERSONAL and PRIVATE information with ESUSU, a 3rd party, business vendor/entity for RENT REPORTING. ESUSU is not an affiliate of Progress Residential. Under federal consumer financial protection regulations (CFPB), private and personal information may not be shared without the consumers permission (under penalty of law for violations). Having the information... read more
Business response:
Hello- Fatiyah-Thank you for taking the time to reach out to us and bringing this to our attention. We are very sorry to hear about your experience. I would like to know more details about your concern with and will be reaching out to you. *****, Advocay Team Progress
Beware!!! A neighbor rented from Progress Residential. Neighbors dogs literally ate through a wood fence. The dogs came into my yard & killed my pet.All I was asking for was Progress Residential (the owner) to fix the fence.I supplied documentation.The company refused & suggested u talk to legal.
Business response:
Hello ******** - I am sorry to hear about your experience. As you are now seeking legal council you will need to send all correspondences to our legal department. Advocacy Team Progress
Frequently asked questions about Progress Residential
How is Progress Residential rated?
Progress Residential has a 2.2 star rating with 2,338 reviews.
When is Progress Residential open?
Progress Residential is closed now. It will open on Monday at 8:00 a.m.