Progress Residential

George D 

on BBB

2 years ago

I wear glasses and tried to do a ID they declined me. Now they want me to reapply and pay fees all over again. What iif I have the same problem.My pockets aint built like that..I dodged a bullet. The operator was rude. Never deal with them again. 

YENDRY G 

on BBB

2 years ago

***** hace dos das escrib una resea negativa pues est empresa nos cobra el dinero de la aplicacin y *********** no fue aceptada porque segn est Compaa que juega con el dinero de las personas informa hoy que dos de los solicitantes enviaron permiso de trabajo y no lo aceptaron , por cierto el permiso de trabajo es una identificacin emitida por el gobierno como lo establece sus requisitos, no obstante ambos tienen otra identificacin pero ni siquiera dieron la posibilidad de sustituir la informacin enviada, la accin de la Empre... read more

Loddie K 

on BBB

2 years ago

I was one day late on the rent for ******* due to holidays and they sent my check back 10 days later. Now I face eviction. We were without AC in the summer for 4 weeks and heat in the winter for 3 weeks. I had to take time off from work because everytime the repair person was scheduled, they would never show up. They promised to reimburse me for the time but never did. The home is 50 yards from a railroad track on which trains run all night, keeping me up all night. I am a good *******. I always pay my rent on time and take ... read more

Julie K 

on BBB

2 years ago

Do not rent from this company. We were renting a home in *************, ** from 2021 to 2023 and could not wait to leave. During the hurricane of 2022, our living room flooded through the baseboards and living room windows leaked. We filed a maintenance request and after someone sealing the windows, they leaked during the next storm. Someone from Progress came out to check where the leaks could be coming from, said the roof needed to be checked but he had to get a quote. The next day our case was closed in the portal and the... read more

Chelsea H 

on BBB

2 years ago

Please be aware when renting from them. You can not go and talk to anyone in person at their headquarters and it is extremely hard to get anyone on the phone. We have had case after case opened and if they make one phone call to us and we miss it they automatically close the case on their end. We have been trying to work with them on a situation because the original lease has ended and it is on a month-to-month term the other roommate doesn't want to release my spouse from the lease because they cannot afford to stay live th... read more

Vito C 

on BBB

2 years ago

Be careful when you rent from this company. They will nickel and dime you to death! Read the lease carefully and make sure you understand the terms. 5% penalty if your rent arrives 4 days late. Also be ready to lose your deposit to $500.00 cleaning fees (Even if you have the house cleaned by a professional) $250.00 for a $20.00 blind and so on. Be there when they inspect the condition of the apartment. Find a small local landlord who cares about their tenants. Compare each property and add up all the charges. 

Sherrie B 

on BBB

2 years ago

Thankfully the home we just applied for (and would have moved into next month) is ready NOW after communication from them that it wouldn't be ready until Feb. When we started looking for a new home to move into we were looking for something coming open in Feb since we do not need to move NOW. We had an email that said the home would be ready to view by Jan 30, **** and we had picked Feb 9 for the move in date. Shockingly we received an email that this home was ready to view 01/03/23 - A ***** AHEAD OF SCHEDULE. We had that d... read more

leana o 

on BBB

2 years ago

Terrible experience will only bother to call or respond when it comes to deposit then no longer answer. DO NOT put any money down before seeing property 2 days prior to move in we found squatters in the house after flying in from east coast, they only let you apply 12 days prior to move in and then do not offer video tours and do not look at the property themselves. They did not give a single care about the situation only said we have to pick a different house or cancel our application. No available compensation for the inco... read more

Matt D 

on BBB

2 years ago

Have not had heat downstairs for a week now. It is not considered a priority due to home having heat upstairs. It has been in 30s at night and the home is frigid. This is just one of many issues we have had. Yet charge 2K+ in rent.