Progress Residential

Trawana S 

on BBB

2 years ago

The biggest scammers I've ever came across!!! Please Please Please be aware of this company do not give them your money because you may end up homeless like many others whom have dealt with this company. Very misleading, liers, scammers and no customer service what so ever. We need a class action lawsuit against this company asap. I want my money back you guys stole from me and my children!! 

Joseph R 

on BBB

2 years ago

This company is criminal and surprised a class action lawsuit has not been filed.It all started with my move, they assured me the home went through a quality inspection, Id have a move in orientation, and that Id be able to check the home out upon arrival and be able to switch if the home was in bad condition, since I was moving across the states. The home had leaks, roaches, rat feces, improper building codes, smells seeping since their was no pee trap under the sink and so much more. The home was disgusting. Progress tried... read more

Gw W 

on BBB

2 years ago

I truly do not recommend leasing one of their properties, they wheel you in and once you're locked in the they no longer their concern.. I rented a unit in Feb 2023 and April the entire ceiling in the garage was filled with mold, I followed all the proper procedures and notified them , only for them to inform me that I would have to wait 7 days before they are able to assist me with this urgent issue, meanwhile my family was getting sick and being hospitalized for the excessive mold, long story short they provided a (1) hote... read more

Ankit P 

on BBB

2 years ago

Y'all just do non I have been call even talk to multiple manger and supervisors that's my house AC not cooling it's been 5 days since I called more than 30 to between ********************************************************************************* it's been 5 days still waiting my house temperature it was at day time 93 inside and night time when I am Writing this review 89 degrees indise I at 1:30 am !!hope u guys do some better ???????? 

Taylor R 

on BBB

2 years ago

My family and I have been without air conditioning for 11 days tomorrow. I just had a c section and have a newborn and they have left us in our home in 85 degree and 92% humidity for this long. They booked a hotel 1 hour away from my home claiming this was the only progress was allowed to book bjt told me I had to be here if the vendors came to work on the home. The vendors came 3 times and rules it needed replaced Thursday. They called 30 times to tell them if they would approve the replacement they could get here Saturday ... read more

Ksthy L 

on BBB

2 years ago

Since September of 2022. We've had 10 (TEN) plumbing issue calls for the same issue. The maintenance center submits a work ticket, they enter is as high priority, and they apologize each time we have to call back several times for each of the 10 instances. The issue? the sewage backs up into the shower, bathtub, toilets can't be flushed, and water all over the master bath, hall, and seeps through a wall into a closet, ruining shoes, purses and whatever is on the floor. First they had the tech come by, and we had to wait for ... read more

Susan M 

on BBB

2 years ago

We rented from Progress after we had a house fire literally lost almost everything. We were in a lease for a year at ***********************************************************. The air conditioner was not working right and the air ducts were not attached right. We put in work order had to wait I believe two months for someone to come out. She had to attach ducts and make a larger vent so airflow would go up. She left a mess with some sort of drywall material and there was a hole in the floor of bedroom three with nail poppe... read more

Carly M 

on BBB

2 years ago

We are new in our rental home in ******* (1.5 months since we moved in). Our ** went out Tuesday 7/18 and Progress failed to expedite our need for cooling. Temps have reached 90* in our home. Today, Friday 7/21 an ** company came and found that our unit had not been serviced in a VERY long time. Filters were clogged. The unit was filthy, and in need of repairs/parts which have to be ordered. We wont have air conditioning until next week and we have a small child and several senior dogs that are very hot!! We were forced to g... read more

Brittany P 

on BBB

2 years ago

I only been living in this house for 30 days and the minute I officially settled in.. I noticed there in mold in my bathroom and the air quality in my home is so think and unable to breath. My daughter and I have been having breathing issues since living in this home. I complain and COMPLAIN and nothing has been done. I keep getting the runaround. No one is answering phones. Doctor ***** has accumulated. My daughter and myself is asthmatic and living in this home is unsafe for both of our well being.