Progress Residential

Mike H 

on BBB

2 years ago

I have been locked out of amenities because Progress has failed to pay the increased ***************. I have been calling and emailing daily to get it resolved. 

Caitlin W 

on BBB

2 years ago

This is a company full of thieves and scammers. **************** is non existent and calls and emails will go unanswered for weeks. We received inaccurate charges upon move out that resulted in them requesting thousands of dollars that we did not owe. They will take weeks to respond to your notice to vacate, and then smack you with a charge for not giving enough notice despite multiple calls and emails going unanswered. We were also charged hundreds of dollars for removal of items that were on the property before we moved in... read more

Robin L 

on BBB

2 years ago

If they had -10 stars thats what I would give! We are going in 48 hours with NO water with a child in the home because Progress Rental FAILED to submit a back flow requirement to our citys water department. Called emailed and NO response! Have not been in house a month and it has ALREADY began! WORST experience EVER! We have been on the phone for hours with them and NOTHING! Stay away from this shady company!!! 

Ryan S 

on BBB

2 years ago

Progress Residential is by far the worst property management company you can rent from. During our time at this home, my family and I faced unprecedented problems with your company. When we moved in the house, it was not cleaned. Progress Residential reimbursed us 75% at that time for a new cleaning. Progress Residential charged me *** violations over a sod violation for the first four months even though it is not the responsibility of the tenant to resod the property; especially within the first 4 months of living there. We... read more

Phumuzile B 

on BBB

2 years ago

I just moved in with my kids to a 4bedroom rental home in ********* *********** on *********** a few days ago. Before we could enter the property, we were met by a pile of bird p*** just at the entrance towards the door and it turns out that at the edge of the roof is a ********* built by swallows. This seemingly health hazard situation was not taken care even before our arrival and it turns out progressive residential does not even want to get it cleaned up as the ticket request keeps getting declined.On entry into the prop... read more

John M 

on BBB

2 years ago

Saying progress residential is unprofessional is an understatement, never try to rent from them. they are not only inept but dangerous. I have an emergency and their emergency line is not manned, they do not respond to emails or calls 

Gayle N 

on BBB

2 years ago

This company has payday loan for renters kind of vibes. I signed a lease with my daughter in law, she moved in March 16 and was evicted June 13. Progress said they served her in May but that never happened. I had not moved in yet because I still had a lease where I was living. I terminated the lease and now I have no residence. She had made arrangements to pay $500 on May 24, they didnt post the payment until June 1. Waiting for Progress to notify ** to get their belongings, Im thinking they want to store it so they can char... read more

Shalina M 

on BBB

2 years ago

o stars they have no corporate no African ******** management I have been waiting months to get my application fee refunded they are still giving me the runaround they have rented the property that I had my application on and they havent refunded my money customer service representative are rude they dont care about you once they find out you are African ******** 

Shea G 

on BBB

2 years ago

I originally rented my home from ******** and agreed to a monthly landscaping fee to have the yard cut each week. ******** was fantastic and had a professional crew cut the neighborhood as promised. After a couple months the management company for the neighborhood was switched to Progress Residential and landscaping services were no longer being provided weekly. Our yard was cut twice over a 3 month period and when they did it was not a professional crew it was 2 teenagers.. When I called Progress they told me to pay less th... read more