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Progress Residential
- Real Estate
- Garner, NC
About this business
Location details
637 Poole Dr, Garner, NC, 27529, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I should have read these reviews first, I applied for an house in phoenix I was told i was going to receive an email for more supporting documents, i received an email stating my application was in review, then a minute later my application denied with $339 dollars left my account stating that 250 was for a holding fee, and the ~125 for an application and convenience fee's, i email back asking for clarification, the website just said "declined" with no explanation. I only give them 1 star because i can't go any lower, please... read more
The worst company in this f*** World to deal with it we did the application for a house they send emails telling us that we got approved also calling us to set up the orientation day and everything to take over the property they charges us $400 dollars total for the process and we still waiting for the money we cncel all other application bc we was told that we are approved and wasnt truth someone needs to put this people in place they scamming people with property I have all the proof to confirm that we was approved for the... read more
My husband and myself initiated the rental application process with progress residential. I made several calls over a time frame of 5 days to address questions and concerns regarding the application process. First, you put down $50 per applicate which is typical and 250;holding fee. The closing doc, which is a 3rd party verification income that progress residential uses is faulty and misleading. It states clearly on the first page if you would like to submit information with applicate. In my case, my husband since we have jo... read more
Business response:
Further, I reached out to the closing doc team, on boarding and was placed on hold bcz they agreed it did not up our bank info tegelecting paychecks. I was then disconnected. I called back requesting a supervisor. Of course you can't speak to a supervisor directly... after 5 calls to get a supervisor to call me. One did but all I got was this is ******** and line got disconnected. No one even attempted to call back. I called again and got same run around. So I emailed the closing docs directly. They put in a ticket to resear... read more
Applied for a rental home in *******, ** while under contract for the sale of my home. Buyer pulled out of the sale 1 week before closing. I called progress and asked for a refund of my deposit due to the circumstance to which they replied I had to wait 30 days for a refund. I waited 30+ days to find out I am not getting a refund due to their policy. I asked to speak to a manager and the rep said they might contact me. Their service is horrendous and the attitudes towards prospective renters is astounding. I should not have ... read more
I paid my money for the property and was not able to move in until August 7th. I to my surprise the **** unit in the house is inoperable. It is 84 degrees in the house, so I had to leave and go to a hotel. I am still waiting a day later for a call with resolution regarding my AC not working. I am looking to buy a home and thats way we rented in the area first. I feel sorry for people who have no choice and gave to deal with these poor business practices. When people take your money and deliver poor services it terrible!!
They are the worst. They are terrible at communicating, they try to find any way they can to take your money, they don't send you emails or call you then say that it's somehow your fault that they didn't send an email and eat all of your fees. They will email you at 4pm to tell you you have 24 hours to view a house that wasn't scheduled to be viewed for another 2 weeks in a gated community that they won't give you a code to despite no advanced notice in the middle of the week.They'll tell you they'll transfer your applicatio... read more
They are a scam taking money from innocent people by fraudulent adds on rental properties and took my money
If I could give fewer stars I would Progress residential has been unresponsive in its communication overall. I was sent a renewal for the property I was occupying at ********************************************************************. I was then notified that I was not able to renew my lease because the property was being sold the never bothered to formally inform me of this. We would have never known if I hadn't called to inquire about why a new lease had not been sent over. Then they offered to help me get into another on... read more
Honestly it's hard to even put it into words how terrible of a company this is. They refuse to fix anything and when they do they do a terrible job. The ** has gone out and it is was over 90 degrees and they still took four days to get someone out to fix it. Then just like every other repair they just put a bandage on the problem so the ** went out again a few days later and of course it took another four days to get someone out to fix it. It is impossible to speak with anyone that actually works for progress and not just in... read more
Frequently asked questions about Progress Residential
How is Progress Residential rated?
Progress Residential has a 3.1 star rating with 2,282 reviews.
When is Progress Residential open?
Progress Residential is open now. It will close at 5:00 p.m.