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Progress Residential
- Real Estate
- Garner, NC
About this business
Location details
637 Poole Dr, Garner, NC, 27529, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
THIS COMPANY ***** SO BAD! They made a Covid payment arrangement allowing me to overnight 75% of my rent and pay the other 25% in 2 weeks. I did this & I still had an eviction letter served! I spent literally 3 hours making multiple calls because they hang up on you before answering you. I got NOWHERE. I contacted THEIR ************* had to stop me from being locked out within 24 hrs after I emailed him all of my ************************* THEIR attorney made them honor their initial agreement. Guess what??? They still would ... read more
If I could give this company zero stars I would. They rented a home to me in March, by may I received a call from them stating I needed to move myself and my family out of the home because HOA prohibits rentals in the community!!!! Progress knew that and still had us move into this home!!! They promised to mail a check so I could use it towards a deposit for a new home and they never sent a dime. Instead they went back on their word stating we needed to leave first! We asked for help finding a new place and they couldnt even... read more
Stay away, stay away i thought invitation homes were terrible; this company made me appreciate them way more!! You put in a work order and then ask when someone is coming; they tell you to call the vendor. Lol, so i need to finish doing your job? This company is money hungry; only they do not want to maintain their properties to high standards but the bare minimum. Then they make you enroll into this $9.99 a month filter program that you receive once every 3 months; that's a piece of c*** I'm paying $30 for one filter once e... read more
I moved into a Progress Residential home over a year ago. The neighborhood is working class **** sq ft homes. PR makes you get your utilities through their contacts where they mark up your service so it costs you more. Furthermore, when you have a problem with one of the services they wash their hands and tell you to figure out who to call and rectify it yourself. This neighborhood has an ***. When the *** sees a violation they send the letter to Progress. Progress then waits 2 weeks to send the email to you and it does not ... read more
After fighting with Progress Residential for 3 months to cut down a dead tree in our backyard (we received an HOA violation), the contractors they sent out completely destroyed the back patio when they let huge pieces of tree come crashing down on it.So I submitted a job request almost 3 weeks ago and nobody has followed up with me, not even once.I've now experienced multiple occasions where Progress Residential doesn't communicate with me at all regarding services request. I pay well over $2K per month to Progress Residenti... read more
If I could leave them 0 stars I would. This is the worst rental company I have ever dealt with; I can not believe they are still able to purchase and rent out houses. I have rented from them for 3 years. I have had problem after problem after problem. They want their rent on time but they do not want to fix their maintenance issues. They want to put bandaids on the problems. They have canceled several of my work orders with out even contacting me. They have not sent anyone out to fix the issues they would just close the work... read more
Theyre horrible to rent from. Its so hard to get any maintenance issues resolved or any kind of feedback from them unless they are emailing you to remind you rent is due. The local maintenance texts here in ******** are worthless and useless. They havent tried to do any updates or to see if anything needs to be fixed or redone upon lease renewal and Ive been here for 3 years. And I hate that they add any maintenance issues and cost to your rent for you to pay like its your property and youre not paying them rent. I could go ... read more
If I could give 0 stars I would!!!! Its IMPOSSIBLE to get in contact with anyone. Our move in date is supposed to be 9/30/22 and TODAY I got an email that if I dont overnight a money order of OVER $4,000 I will not be able to move into my home. I was told I could pay the funds by the rent cafe portal and now they are saying otherwise. When I asked what happens if the money order is lost in the mail they told me they dont know and to take a picture of my receipt. This response is unacceptable. I am more than willing and capab... read more
One of the worst if not THE WORST company I have ever dealt with. Horrible customer service. The application process was an absolute nightmare, and no one seemed to be interested in helping, even if you could reach someone. In our first 20 days, we had to request 15 service calls to fix things that should have been checked by Progress before we moved in. The ac unit for the downstairs was leaking, which ruined the ceiling and part of the wall in the kitchen area. The ac unit for the upstairs was not working at all. Electrica... read more
Frequently asked questions about Progress Residential
How is Progress Residential rated?
Progress Residential has a 3.1 star rating with 2,282 reviews.
When is Progress Residential open?
Progress Residential is open now. It will close at 5:00 p.m.