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Progress Residential
- Real Estate
- Garner, NC
About this business
Location details
637 Poole Dr, Garner, NC, 27529, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely the WORST business Ive ever dealt with. Ive been renting from PR for just 10 months, and within this short time Ive been lied to twice after putting in 2 different but very serious service orders.The first one, the master shower needed to be properly sealed, it caused cracks & leaks on the ceiling below, they claimed they were sending someone out twice & no one ever came, by the time someone came he told me the materials froze in his ********** would have to come back later, which he did, came in for about 20 seco... read more
This may be the most incompetent company I have seen. Every single month a new random hidden fee would appear on our statement. They attempted to charge us a fee for not having renters insurance despite us having given them our insurance and them sending us an approval email back. Then, three months into leasing, they randomly start charging us a Utility Fee to pay the electricity despite the fact we had been paying it separately for months.When we moved in, we were informed that the home was taking extra time because a door... read more
If it was possible to give a zero rating I would! This is the worst company ever to lease from. Since i been renting one of their property I have complain about the same problem over 3 years! The pipes leak and the house gets flooded. Each time i place an order they send someone 2 or 3 days later at which this point i have already cleaned up the mess! On top of that all my stuff including my kids bed is drowning in that dirty as water! The worst part is that they dont even care. They dont fix the problem and they dont reimbu... read more
Horrible rental company does not care about tenants just their tenants money
PROGRESS! DO YOU CARE? Please read!! I'm seriously curious to know Progress Residential's **************** even cares about their company's reputation amongst consumers. The company appears to only be concerned with generating revenue on the brows of their customers. The homes are marked "moved in now!" However, it's the luck of the draw. My initial experience was horrible. I paid my holding fee, etc., waited for the home to be "ready!" Went to view the home. Several safety repairs needed before move in. Carpet that was orig... read more
Worst customer service ever! When I asked to speak to a manager, the manager refused to allow the agent to transfer the call. Be very cautious about potentially doing business with this company. I lost $200 in application fees through their "automated" system. If I could give them something less than 1 star I would. Renters beware!!!!!
0 STARS. When people say don't rent from this company, they mean it. We have rented twice prior to Progress. Every rental company seems to have bad reviews, but I've recently been connected with Progress and other rental companies. Progress is by far the worst at communication, customer service, quality, etc. (you name it, Progress is worse). Stick with local agencies.We received weekly texts saying our home would be ready on time. The ready-by-date approaches, and we hear nothing. We contact daily for some information, and ... read more
The property I was renting got taken over by Progress and I have had endless issues ever since. I did a home to home transfer and have had sewage issues in the new house. the issues started over the weekend and dragged on into the following week even though it was supposed to be considered an "Emergency". The same issue came up a few weeks later and they sent the same vendor and he did what I'm sure was a quick fix that will last until the NEXT time the issue arises. The first work order they refused to send anyone for clean... read more
This ********** company never sent me my first ****. They are affiliated if not probably owned by progress (speculating). I have ALL of my bills set to auto pay so I never log in. I never knew there was a **** due before I received my first one. The bills I receive never show a late amount at all so I never knew. I've never been late or missed any payments other than the one I never got and not anyone from either company has ever reached out before the 3rd time charging me $125. And they won't fix it or do anything. They kee... read more
Frequently asked questions about Progress Residential
How is Progress Residential rated?
Progress Residential has a 3.1 star rating with 2,282 reviews.
When is Progress Residential open?
Progress Residential is open now. It will close at 5:00 p.m.