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Progress Residential

3.1

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Location details

637 Poole Dr, Garner, NC, 27529, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.12,282 reviews
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Jessie G's profile image
Jessie G 
6 years ago

Racial profiling. If you are brown, they will ask for a color copy of your ssn, with all the edges showing. Beware. 

CHRIS L's profile image
CHRIS L 
6 years ago

am writing in response to the phone call my wife recieved from our resident advisor makayla.Is this some sick joke?We were told we owe $899.40 for unpaid utilites.And have to be paid by tomortow well thats not gonna happen.I knew we owed $125.00 for the late fee as our checks were not deposited till the 3rd .How do we know what to pay since you have us locked out of our rental portal since september.I have called several times and was told due to our bounced check we were locked out like criminals.Is that how you treat resid... read more

Jessie A's profile image
Jessie A 
6 years ago

Horrible maintenance staff. Horrible staff period. They dont care about you. Only care about the money. Steady hikes in price regardless of anything. Would not recommend them to ANYONE. Four years of my life. Worst ever! Never ever rent from thwm 

Nataly F's profile image
Nataly F 
6 years ago

DO NOT RENT FROM THIS COMPANY! I REGRET THE DAY I SIGNED A LEASE WITH THEM. We were given a rat infested home. It was filthy, and the carpets were not cleaned properly. Carpet has chemical residue that has caused health issues for all my family. They are not professional, first they claimed that they were going to clean the carpet, then they said they were not cleaning it because the past resident had given them the receipt that it was cleaned, and it was not their problem that that company did a bad job-- if I wanted the ca... read more

Israel H's profile image
Israel H 
6 years ago

These people are ripping my family of on are utilities with this scam called con service charging us more for utilities then we actually use marking up price from the actual utilities company water,sewer, electricity this is outrageous and needs to stop . They threatened to throw my family out on the street if I didn’t pay 3300 dollars for rent and utilities when my rent was 1600 how is this possible 3300 for a month in a shitty built home ever month it’s crazy to see what they will charge us . I am beyond pissed how can the... read more

Lanie S's profile image
Lanie S 
6 years ago

We got so screwed in Orlando, Fl. Always paid on time, house looked amazing when we left. We gave a 60 day notice. Actually sooner than that. Stayed in contact the whole time while my husbands company was shutting down. He got an offer 3 states away we had to take and Progress was absolutely zero help in finding a rental in North Carolina for us. We got hit with 800$ in behind electric, water and sewer bills. None of our bills through conservice matched any of our Duke Energy, water or sewer bills that they sent us when we w... read more

sasha w's profile image
sasha w 
6 years ago

I moved in my home on Christmas Eve. Prior to moving into the home I informed the leasing agent and the real estate agent that the home was dirty and needed to be cleaned before we moved in. This was an entire two weeks before we move in date. When we got the keys and moved in the home it was still in the same condition dirty. The floors were dirty, counter tops dirty, refrigerator dirty, marks on the wall, a whole in the master bedroom bathroom door, Garden tub filthy and the walk in shower was the worst. The shower has mol... read more

Derek L's profile image
Derek L 
6 years ago

I highly advise NOT renting with this company. I rented a property from them starting November 2018 and if I'm being completely honest, everything was well with them all the way until the end. They charged me for an extra month of rent, and then claimed they could not give my money back until the end of the next month. It was also more money than the rent would've been, so none of it even added up. It was so bad that I had to get my banks investigation team to block them from my accounts and hold an investigation to get ever... read more

Monique C's profile image
Monique C 
6 years ago

Don't rent from Progress Residential, ever! They are greedy and don't care about their customers. They will take you for every penny they can. I've tried to give Progress Residential the benefit of the doubt. I just renewed my lease through Dec 2020, and I've been here three years now. They've always been a cheapskate company to rent from, but I love the house and the neighborhood. This year they raised my pet rent from $20/pet per month to $35/pet per month, so I have to pay an additional $105 each month for my 3 chihuahuas... read more

Frequently asked questions about Progress Residential

How is Progress Residential rated?

Progress Residential has a 3.1 star rating with 2,282 reviews. 

When is Progress Residential open?

Progress Residential is closed now. It will open at 8:00 a.m.