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Progress Residential

3.3

About this business

Location details

2658 Holcomb Bridge Rd Suite 118, Alpharetta, GA, 30022, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.36,058 reviews
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Cahoon C's profile image
Cahoon C 
3 years ago

Oh I wish I could leave photos!!! Dont waste your time renting from this place. Large investor cooperation who buys multiple homes, does half a** cheap renovation and then rents at a high amount. We have had no sprinkling system for months! Had one maintenance man come out and started to fix it then decided it was too big of a project and now we have holes left in the yard. This has been going on since April!!! Lawns dying spit hand watering. Weeds, fox tails etc etc not good for pets or children. When you call in your on ho... read more

Aaron R's profile image
Aaron R 
3 years ago

The company has horrible communication! They will tell you to review their website, but then tell you different information. This company cannot be trusted. Please whatever you do rent from a different company! 

Yvette W's profile image
Yvette W 
3 years ago

This company is horrible I wish I have done my research before moving into a property I want out of my lease I will be going to court been here only 2 months and Im being double charged for things also being charged for services that I have no control over paying landscaping fees and nobody has been out to do my lawn and Im getting a fine from HOA when its not my fault 

Kev Allen's profile image
Kev Allen 
3 years ago

i constantly get charged for having no renters insurance and i do as well provided the proof several times to multiple reps. currently have a extra 135 dollar charge for HOA violations that i have no ideas what for nor was i notified for the reasons. im also waiting on a refund from my last address and i keep getting the run around about everything. when you try to move in they are so friendly and attentive. but once your in you will never speak to another live rep ever and get the run around your whole lease. im currently w... read more

Megan F's profile image
Megan F 
3 years ago

They sent out a payment demand letter on 5/18 to pay by 5/21. I live in ** didn't receive the letter until 5/27. They moved me to evictions and was told I had to pay 75%of the balance with certified funds. Got a cashiers check and mailed it to the address given and they then proceeded to send the check back to me had me served with eviction papers. They are doing this to thousands of people. They are charging insane fees and stringing people on. Something needs done. Looking into a class action lawsuit now. I've lived in my ... read more

David S's profile image
David S 
3 years ago

I got charge $15 a month for a year for not having renters insurance, but I had renters insurance that sent them proof insurance. Received 2 $ 125 late fees for not paying for something I already had, and they refused to remove them. Not to mention if you get a HOA violation. They won't tell you what it's for They just **** you $45 for each violation they send you. Even if you prove there was no violation they refuse to remove the charges. It's a poor poor company.. ALSO screen shot all the violations they send you because t... read more

Michelle S's profile image
Michelle S 
3 years ago

This company is awful. I have been at my residence for almost 4 years...I have NEVER BEEN LATE ON MY RENT. This awful company gained management of my property in the middle of April 2022. I was not happy that Havenbrook Homes transferred my property to Progress Residential AFTER I signed my lease for another year. For the last 2 months, I have been charged a LATE FEE on my account even AFTER paying my rent ON TIME. So, I pay my rent on the FIRST of each month (sometimes before the first), and on the SIXTH DAY, they add $155.... read more

Desiree H's profile image
Desiree H 
3 years ago

This company is the complete worse, something literally needs to be done about how they con you into renting from them but them change their policies mid term! THE **** ASSOCIATED WITH THIS COMPANY ARE RIDICULOUSLY HIGH WHICH THEY DO NOT TELL YOU IN ADVANCE. Once your in the home you never hear anything back from them unless it regards a payment. I lost my daughter a week after moving into a home of theirs and had to pay for funeral arrangements and we did fall behind but managed to catch up but we informed them of the situa... read more

R Richardson's profile image
R Richardson 
3 years ago

**************** is horrible. Sitting on hold for more than 2 hours and then phone hangs up.Luckily my neighbor gave my husband a representative for the company, a lady ***********************. Caller her a few time and emailed but that still doesn't seem to do much as she could not provide me with any updates or eta to resolve. In short this company has been horrible at maintaining a property next door. It as become abandoned and recently had squatters and drugs going on in a once nice neighborhood do to the neglect of Prog... read more

Frequently asked questions about Progress Residential

How is Progress Residential rated?

Progress Residential has a 3.3 star rating with 6,058 reviews. 

When is Progress Residential open?

Progress Residential is closed now. It will open tomorrow at 8:00 a.m.