Progress Residential

Karen M 

on BBB

4 years ago

I work in property management and this company lack professional accounting skills. I renewed y lease and they are still charging me month to month fees. I have been effectively communicating with the call center and was promised by ***** ****** that the fees would be removed months ago, but they are still on the ledger. She has since then stop accepting my calls. The manager in ********* (****) has no interest in communicating with the tenants. I have been with Progress for almost 3 years. Just this year it is my understand... read more

Pam W 

on BBB

4 years ago

Please know that Progress Residential really is an inferior company if you have any serious home or lease agreement/contract issues. They do not adhere to the lease agreement/contract. They pressure you and try to stand their ground, daring you to take further action. As a fellow executive, I have reached out to Progress Residential executives/management members found on ******** for assistance to resolve issues, but failed to get any type of response. Very disappointed! Unfortunately, I have reached out to legal counsel and... read more

Bonnie W 

on BBB

4 years ago

Worst rental company ever! Process from start to finish was a disaster. No one knows what their job is, condition of home when moved in, was horrible! Holes in ceiling, window locks broken, flooring not connected to baseboards, big gaps where bugs can get in, and have. Toilet paper and hand towel holder ripped from wall, paint all over floor, big patch work where they fixed a leak and did a crappy job. ****** told by progress Residental that previous resident shot himself in this home! It is against ** law to not inform tena... read more

New Tenant 

on BBB

4 years ago

I love the house! But *** been without a stove almost a week! Every time I call they keep telling me someone is going to contact me today. AND *******, I have kids and cannot **** for them its very expensive to provide three meals a day when I could just ****! 

Jonnie T 

on BBB

4 years ago

I am not someone that typically complains or post about negative/positive experiences however this is a must. We sold our home in March 2021 and had to rent until our home is completed. Since March of moving in to our rental property our ** has stopped working 3 times. First time was a week after the snowstorm here in *****, we went a few days with hot air blowing. Second time June 2021 for 2 days, on the second day the technician for Progress Residential comes out at 6pm and looks at the filter and the outside unit and dete... read more

joseph h 

on BBB

4 years ago

This company is garbage, you know what garbage is to good for this company. This company is the juice that comes from garbage. I closed out my lease for June 8th and they are trying to charge me for the whole month of June. When I call to speak with someone I'm on hold for hours to the point I just hang up. I will be going to court on them if i have to because if I receive an eviction on my credit report I'm going to be ****." 

LINDA M 

on BBB

4 years ago

IF YOU ARE ENTERTAINING A **** OFFER FROM **** INVESTOR BEWARE..... ***Y DO *** RUN *** ******* TO MAKE SURE *** PROPERTY ***Y ARE OFFERING TO ******** WILL MAKE SENSE, ***Y OFFER HIGH PRICES WITHOUT VERIFYING NEIGHBORHOODS, *****, ETC.IF YOU ACCEPT OFFER, ***** WHEN ***Y DECIDE IF IT WILL ******* ****.I CALLED **** TO ASK HOW ***Y CAME UP WITH OFFER AND ***** FOR *** AREA, ***Y SAID ***Y WHERE SATISFIED AND ONLY NEED TO REVIEW HOA DOCUMENTS. UNTRUE ***Y HAD *** INVESTED ANYTIME IN REVIEWING HOME. FISHING **********!DON'T WA... read more

Sharon K 

on BBB

4 years ago

This company is a ****!!!!! RUN!!!! Along with 'CORE LOGIC'. I honestly believe it is ran by the devil himself! There is no way this company has this many bad reviews, complaints with the BBB, ******** pending, on the news *** HAVE *** BEEN SHUT DOWN! There is some diabolical, demonic manuevers behind this terrible place. It is far bigger than we can ALL comprehend. I just wish I would have done research and looked at reviews before allowing them to steal $300.00 dollars from me. It should not take 30 days to refund a holdin... read more

Deez N 

on BBB

4 years ago

By far the worst place you could ever do business with. They charge you ridiculous fees and can not provide any reason why. Everything is through a third party system. They will lock your account and then charge you a $120 late fee. And good luck getting ahold of someone. I wouldnt rent a shoe box from these lowdown MFers.