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Progress Residential
- Real Estate
- Alpharetta, GA
About this business
Location details
2658 Holcomb Bridge Rd Suite 118, Alpharetta, GA, 30022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have had a rough summer. Our eldest son got married, my wife needed cataract surgery in both eyes, and had to quit her job due to the recovery process. We were two weeks late on our payment. We called to inform Progress Residential, and our names had already be sent to collections and we had been removed from the client portal as residents. The collection department was incredibly rude. We were forced to pay an large fee for being late, including the legal fees to stop the eviction process, and then pay nearly $45.00 to w... read more
If I could give them no stars I would. I have rented a home with them for 3 years. I decided to stay in the home an additional year before purchasing a home until I received notice that they intended to increase the rent by $140.00. I spoke with them and attempted to negotiate the price. When they refused to reach an agreement with me I rendered my 60 day notice advising that I planned to vacate the property at the end of my lease. Now here’s where it gets interesting. Due to them requiring you to pay lights and water to the... read more
The company is a horrible entity to rent from and I can't understand how they are still in business. The customer service reps are incompetent and don't know the law, the managers never call you back when matters are urgent. The company discriminates against service connected disabled veterans and African American families. The entire experience with Progress Residential has caused my family undue hardship and distress.
If I could give negative starts I would. Ive been living in one of there houses in Seminole county for almost 2 years now. I was trying to pay my rent online last month and it wouldn't let me log in for some reason. I left messages and emails to my property manager with no response. Finally almost a week later I got a hold of April who informs me that she is my new property manager? She stated that the reason I could not pay my rent was because they had already filed an eviction against me! I was shocked to hear this because... read more
This company is an absolute joke to rent from. Their terrible customer service started with the leasing process and has continued to be the worst customer service imaginable for a company that is handling your living accommodations. After paying deposits and all required money, they all but went radio silent on us. I had to call several employees and managers to get them to send a copy of our lease agreement to sign so we could move in. I should have know then there would be ongoing issues. The day we moved into our rental h... read more
The new online system they put in place about a year ago breaks up the payments of rent and utilities. I have paid the rent portion every month online on the first and the utilities sometimes on the 15th. HOWEVER, during my home buying process I have just now found out that when I pay the specific payment it does not go to that. It goes to the utilities first therefore now showing I have late rent payments. Once we move out (whenever that is now because we may not get our home loan now) we will never rent from them again.
These people are terrible. I wish i would have read reviews before moving there. I gave 1250 deposit and they wanted more money. They crump up charges like light bulbs and tissue holders. Never go a real last bill. Received late fee chargers reversed on bill and never was late. This company charged for dish removal and i never had a dish. Don’t rent here u will be sorry. Property was not even maintain.
Absolutely horrible company disrespectful employees they will lie and cheat you out of money come up with bogus fees and repairs to keep your security deposit then send balance to collection agency to hit your credit after you move out without ever sending a final bill or summary of what’s “owed” huge scam artist STAY AWAY!!!!
I kept this place spotless........I moved out early because they were charging me more to break my lease than than my lease had left on it. I did an initial walk through with the Progress Representative and he said the house was AMAZING and I just needed a few tweaks. I made all of the changes and even had the house cleaned again.....and now they are only giving me half of the deposit and charging me for items that weren't an issue. Everytime I had a maintenance issue.....it was a joke in getting fixed or even addressed. I w... read more
Frequently asked questions about Progress Residential
How is Progress Residential rated?
Progress Residential has a 3.3 star rating with 6,058 reviews.
When is Progress Residential open?
Progress Residential is closed now. It will open at 8:00 a.m.