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ProTuningLab Inc

4.2

About this business

ProTuningLab was founded by car enthusiasts and made for car enthusiasts. Our philosophy is bringing you the best quality auto accessories and performance parts at the most competitive prices. At ProTuningLab, our experienced customer service team members are knowledgeable and is here to help you shop for what you need. ProTuningLab offers a wide variety of over 30,000 items for domestics and imports as well. Our main specialization is in lighting and our employees are especially knowledgeable in this field as well to deter... read more

Location details

17531 Railroad, St E, City of Industry, CA, 91748, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.213,395 reviews
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Disherekarl's profile image
9 years ago

No hardware and no instructions on installing it. Not happy about it 

williamthompson1978's profile image
williamthompson1978 
9 years ago

Purchased 2 HID bulbs as well as a set of Projector Halo LED headlights w/ bumper lights. Processing/Shipping was good. One HID bulb flickered and made it unusable, then one day after installing the headlights, one of the "Halos" went out. Being a ASE Certified Tech I'm sure my install was not an issue. I did not give PTL the opportunity to resolve the issue because I did not want to wait on sending the unit back and then waiting more time for the replacements to arrive again. (Patience is not a strong point obviously). I we... read more

kono4248's profile image
9 years ago

Very disappointed. I ordered a pair of headlights for my truck build, that I currently have about $15,000 into. Upon receiving the lights, first thing I noticed, is that they looked nothing like the picture had depicted. The Len's were supposed to be smoked, and are instead clear with a chrome background. Clearly not even close to being smoked. Customer service asked me to take a picture since I want to return them. So gladly I do. Then customer service say's, nope! Those are the right ones. And that's it! So basically to ba... read more

davise2011's profile image
9 years ago

They sent me the wrong tracking number 

Derrickd_bailey27's profile image
Derrickd_bailey27 
9 years ago

I've ordered a cold air intake for here twice and had my money refunded both times 

hoya97's profile image
9 years ago

I wanted to buy a set of custom headlights for my wife's Christmas present. I used my credit card which is registered in a different locate on than my wife's address (I work in the Northeast, she's in Florida). The day before Christmas, when she hadn't received the lights, I called ProTuningLab. They said they didn't ship to a location different than the billing location. They didn't call (they had my phone number), they didn't e-mail me (they had my e-mail address), they didn't write (they had my billing address). Nothing f... read more

bledsoe_dr's profile image
9 years ago

I cannot seem to get a model specific wiring diagram for the lights I ordered for a 2015 Silverado 1500 with the recommended wiring harness. I am getting a little frustrated with the situation, and if I cannot get it resolved I am going to return the items for a full refund without being charged a restocking fee. these lights did not have any instructions with them and were supposed to be plug and play application. Thank you, feel free to call me at ***-***-**** or ***-***-****, I really would like to get this resolved. 

michael_southerland's profile image
michael_southerland 
9 years ago

The order was not complete it was supposed to be enire kit headlight bucket marker lights and blinkers with 8k bulbs relay harness and ballast I only received the headlight buckets did not get much help upon calling the company 

jerpatkallerud's profile image
jerpatkallerud 
9 years ago

I received the order two pcs. Headlight Set They were packed very well and made it to my house in great shape. unlike the grill that was ordered not packed well and was damaged in shipping i called your number 1-***-***-**** stayed on the line for 20 minutes then left a message with my name & number. Still Waiting for a return call. 

Frequently asked questions about ProTuningLab Inc

How is ProTuningLab Inc rated?

ProTuningLab Inc has a 4.2 star rating with 13,395 reviews. 

When is ProTuningLab Inc open?

ProTuningLab Inc is closed now. It will open tomorrow at 9:00 a.m.