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PT-D400AD

4.4

About this business

Brother products have been changing the way people work, and play, for years. Our reliable, high-quality, feature-rich printers, scanners, labelers, and more are hard at work in homes everywhere. Whatever your need, Brother products are always "At your side." 

4.41,322 reviews
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WILLIE's profile image
WILLIE 
2 years ago

2.0 out of 5 stars Waste of tape! I’m making number labels for a keybox and I couldn’t make past 65. Wasted so much ribbon. I’m definitely returning this and getting dymo 

Sharon R.'s profile image
Sharon R. 
2 years ago

5.0 out of 5 stars Garbage! I literally printed two labels and the labels jammed into the machine and I’ve watched every video online how to clear it and it literally snapped and my return date was 10 days ago. $60 in the trash not counting the extra tape I bought that I can’t use now 

Nick's profile image
2 years ago

1.0 out of 5 stars Bluetooth does not connect Bluetooth does not connect. Tested with the computer and with two mobile Android phones: the same behavior - it connects for a brief second, then disconnects. Reset settings, reset to factory settings, nothing worked. Obviously, no quality control. 

Judith Birdwell's profile image
Judith Birdwell 
2 years ago

The Brother P-Touch Label Maker machine This looks like an excellent machine for making a variety of labels, different sizes, etc. I don't want to say that it is not a good machine because it looks as though it is. My problem that I have is that I can't figure out how to use it; in other words, the instructions are too complicated for me to understand. However they might not confuse someone younger than I. 

mira avantika shah's profile image
mira avantika shah 
2 years ago

defective item we cant use this electric city in indian outlit 

Ryan's profile image
2 years ago

User interface awful First off there is a bit of label tape you are required to cut and waste at EVERY label you make (see first pic) of about 1/". Maybe it's a lemon but my label maker locks up and becomes unresponsive until you remove a battery to get it going again. The Bluetooth connection fails and after having this about a week I've yet to get it to work pairing with either iphone11 or pixel 6 pro. There are some fantastic templates that you can format a multi line label with and include bold text or different size fon... read more

Terisa's profile image
Terisa 
2 years ago

Not durable by any means This product messed up before I got to use it. The tape was installed and just never worked. Incredibly disappointing 

Pamela Doheney's profile image
Pamela Doheney 
2 years ago

Not working on battery power. Doesn’t turn on with battery power alone. Started misbehaving just after return window closed. 

John V. ROUSE's profile image
John V. ROUSE 
2 years ago

Too complicated and won't take cartridges for the previous model... worthless Totally worthless... WAY too complicated and it won't use my previous TZ tapes from my older Brother model. I guess I could use it for a door stop 

Frequently asked questions about PT-D400AD

How is PT-D400AD rated?

PT-D400AD has a 4.4 star rating with 1,322 reviews. 

When is PT-D400AD open?

PT-D400AD is closed now. It will open on Monday at 9:00 a.m.