PT-D400AD's cover image
Claimed

This profile has been claimed by the business owner or representative.

PT-D400AD

4.4

About this business

Brother products have been changing the way people work, and play, for years. Our reliable, high-quality, feature-rich printers, scanners, labelers, and more are hard at work in homes everywhere. Whatever your need, Brother products are always "At your side." 

4.41,322 reviews
Select a rating
Amazon Customer's profile image
Amazon Customer 
4 years ago

Not user friendly, it stopped working. Besides that it was not user friendly and did not get used often, it broke. It did not allow me to add a picture if what it is doing. For the $59 I paid they should have a better return policy. 

SB Owl's profile image
SB Owl 
4 years ago

Poor display. Difficult to read. The label maker works great but..the LCD screen is impossible to read. Has contrast adjustment but is not back lit. Very dark display. I returned mine with a week. 

Nathan Martinez's profile image
Nathan Martinez 
4 years ago

No returns! Be careful ! No returns! 

Bailey's profile image
Bailey 
4 years ago

Label maker I like this label maker-it did take some trial & error to get just the exact sizing-I don’t like all the extra waste on each label tho! I like to be frugal with the tape, so I don’t waste much! 

jeremy's profile image
jeremy 
4 years ago

Seemed and is too good to be true Why does it waste so much tape?? Like everyone else was saying, you lose 1 inch of blank tape every time you make a label. Unless you do 20 labels at a time creating copies, you will have this problem. Avoid this to avoid waste! 

BReed's profile image
4 years ago

Not user friendly This unit is not user friendly. The instructions are hard to follow and understand. It's geared more toward business, and all I needed was a simple household label maker. I intended to return it, however when I started the return process it was indicated it was a non-returnable item. The price also dropped $20 in less than a week after I ordered it. I have to wonder if it became a non-returnable item because of the price drop. Very unsatisfied customer here, stuck with a label maker that I won't use. 

Joe #1's profile image
Joe #1 
4 years ago

There are better solutions This device is unnecessarily difficult to use, and Brother has designed it to waste as much label tape as possible. Look elsewhere. 

Arlene Rice's profile image
Arlene Rice 
4 years ago

It doesn’t work Personal use 

C. Smith's profile image
C. Smith 
4 years ago

It doesn’t work! The tape doesn’t come out. It gets caught inside. I waited a long time to talk to Brother’s support who told me that it’s a defective tape and sent me a new tape. The new tape does exactly the same thing. I have been waiting again for Brother’s support, but I have been on hold. It’s been almost 30 minutes and still hearing the same Mozart Piano Concerto. Amazon won’t even give me an option to return this item. 

Frequently asked questions about PT-D400AD

How is PT-D400AD rated?

PT-D400AD has a 4.4 star rating with 1,322 reviews. 

When is PT-D400AD open?

PT-D400AD is closed now. It will open on Monday at 9:00 a.m.