RateGenius's cover image

This profile has been claimed by the business owner or representative.

RateGenius

4.5

About this business

Location details

9300 United Dr, Ste 180, (Spicewood Springs Road), Austin, TX, 78758, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.515,569 reviews
Select a rating
Dave2016's profile image
Dave2016 
9 years ago

Terrible service, worst company ever.. Go with another agency!!!! 

Georgy777's profile image
Georgy777 
9 years ago

The rates are higher than what you think I had applied for this loan and soon backed out since the rates advertised on the site,is not what you would be asked to apply for, the rates will be slightly lower than your present interest rates and the period of loan payment will be extended, In effect you would paying for more. 

arielmansfield's profile image
arielmansfield 
9 years ago

HORRIBLE!!!!. All of the reviews must be from the company itself!! They denied my refinance loan and I have good credit!! Don't waste your time!! Customer service is also a joke!! 

Anonymous's profile image
Anonymous 
9 years ago

Car refi I originally gave RateGenuis a very positive and high-rating for their efficiency and professionalism (reviewed posted on 10/20/16 reference focal Rick Reyes). However, they managed to mis-enter information (1. Incorrect pay-off amount 2. incorrect entry for auto-debt) on the loan documentation. The first mis-entry, I was informed of a stop-payment on the check that was issued which was fine as it was well before my monthly payment due date. The second time I was not informed, my account showed the loan was paid off... read more

WilliamC71's profile image
WilliamC71 
9 years ago

GOOD!!!. Lenders make it difficult for self employees, but RateGenius found a way!!! 

Anonymous's profile image
Anonymous 
9 years ago

I can't get my gap insurance back.. If you get get gap insurance Rate Genius won't refundyour money if you pay off the loan. 

rosado1234's profile image
rosado1234 
9 years ago

deceiving I was lied to, I thought I was getting a better deal than what I had, at a lower rate, yes my payment went down a mere $33.00, with more months to pay and the same rate that I had with my previous bank, which lowering the APR was the hole point of hole thing, I ended up with the same APR and a drop on my credit score of 50 points that if I would had known that I would had never gone through the hole thing, by the way thank to credit karma for such a bad referral. 

fstfred's profile image
fstfred 
9 years ago

Better rate than I had They work to get you the best rate. Don't get your expectations to high. 

rs122334's profile image
rs122334 
9 years ago

Don't listen to these people who give 5 I only gave my last 4 digits and my DOB and they figured out my full social somehow. These people who give 5 stars here probably work for Rate Genius. 

Frequently asked questions about RateGenius

How is RateGenius rated?

RateGenius has a 4.5 star rating with 15,569 reviews. 

When is RateGenius open?

RateGenius is open now. It will close at 8:00 p.m.