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Reliable Chevrolet
- Car Dealers
- Albuquerque, NM
About this business
Location details
9901 Coors Blvd, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I had to leave my truck for a long period of time. Only to find out there was nothing they could do to resolve the issue.
I'm the last 5 years I have bought 3 Duramax' from Reliable, only to get tested terrible when I go to get service. I went in to get my first oil change only to be told it would be 3 1/2 hrs because it's a diesel ! The issue I was having with the stereo was not resolved and blamed it on Verizon. As soon as I left Reliable I went straight to Verizon and they said it had nothing to do with my service. Googled the issue and it says Chevrolet is have multiple issues with the stereos. I went all day without my truck only to have t... read more
Won't give me my down payment back and I didn't get approval for the vehicle.
It took over 5 hours just for an oil change. They also said there was a recall but couldn't figure it out so it didn't get done
Business response:
It took over 5 hours for just an oil change. They also said there was a recall but couldn't figure it out so it didn't get done. I won't be going back.
Repair action took 41 days to complete (about 2 week elapsed before diagnosis performed), entire month of December into January, no loaner vehicle suggested, vehicle battery discharged since vehicle was not driven but security system was engaged. I had to make arrangements (pay extra labor) to remove, charge, and test battery (off-site) which tested fine to prove battery was not at fault. Vehicle repair status information supplied was sporadic at best, usually only provided after my prompting. Text messages received were all... read more
I set up an appointment online for 12pm Saturday for an oil change. I selected that I would wait for my car. I received the confirmation. Upon my arrival I learned that my appointment was for nothing. It was only to put my name in line which is a waste of my time. The shop was so backed up they stated it would be 4 hours. It should not take 4 hours to complete an oil change when I already had an appointment scheduled. I had to have my husband stop what he was doing and come get me. Then it in fact took almost 6 hours to comp... read more
Did not get a single call from him about my car status in month and a half that my car was there
Check engine lights came on after the service was finished Randy claimed the lights were on when I dropped off the truck at no time did he contact me about the lights even on the work order no notes of the lights being on
It took me two months to get my car back and I really believe if I hadn't called so much and pushed and switched to a new person nothing would have been done for even longer that was way to long for you all to have my car
Frequently asked questions about Reliable Chevrolet
How is Reliable Chevrolet rated?
Reliable Chevrolet has a 4.5 star rating with 14,560 reviews.
When is Reliable Chevrolet open?
Reliable Chevrolet is closed now. It will open at 11:00 a.m.