Reliable Chevrolet Parts

Phil B. 

on Yelp

9 years ago

An airbag recall indicated that I needed to visit a GM service dealer. I scheduled an appointment online, which was impressively responsive. I dropped my car off at the indicated time ~10:00. The person online and the recall letter indicated it was a fairly quick repair. I waited all day with no call and finally went in to pick up the car because I couldn't leave it overnight. It turns out they had to order a part. They say they will order and call me back in a few days. A week later, I call them and schedule another morning... read more

Jennifer A. 

on Yelp

9 years ago

We took our Jeep Liberty to get a tire patched in May. After driving the next day our tire started making a horrible noise. We took the Jeep back in on a Monday early in the morning. We called at 2pm and after getting "transferred" and passed to every employee in the building we learned that no one had looked at the jeep (but would soon). We called back later and was told two service techs looked at it and couldn't find the problem. They said they would try a third opinion. We drove past the shop and saw our jeep at the fro... read more

Joshua K. 

on Yelp

9 years ago

My wife and i purchased a new 2015 Tahoe from Reliable Chevrolet April of 2015. We have had nothing but problems out of this vehicle from the start, it was in there body shop to have a dent fixed in the pass rear quarter panel while it was in there possession the front bumper was scratched really bad. They tried to buff them out and they apologized, scratches are still there to this day. Dec of 2015 it was back in service because they left the oil filter loose from the previous service causing an oil leak, it was al... read more

Donna W. 

on Yelp

9 years ago

We bought a new1 ton pickup from reliable it came with free oil changes. Every time we have taken it for an oil change it had taken over 2 hours. Today it took over 3 hours. They changed the fuel filter which only cost 38$ at auto parts and takes 10 min to change they charged $129. Will never buy from them again. 

Sheila C. 

on Yelp

9 years ago

The worst experience I have ever had with a dealership. Last Saturday we took my daughters car in due to a brake line issue because she could not safely make it to Marshfield where the car was purchased and was told it wasn't covered under warranty and the tore the splash guard off the lower front of the car,because it was supposedly hanging down. The splash guard was perfectly fine when it went in and when we were told it would cost another $450 on top of the $132 it already cost we refused to let them touch it and called ... read more

Marissa B. 

on Yelp

9 years ago

I will never recommend Reliable to anyone. I have had nothing but problems. I had a problem with my shifter and took it in to be serviced after fixing my sifter I found greasy foot prints on my brand new floor mats and scratches all over my console, dash, and shifter. Took it back to them and they said they would fix it. Got it back a few days later with new scratches and no floor mat...again they said they would fix it.....same story....finally talked with the manager and he personally had this fixed. It took several weeks ... read more

Scott C. 

on Yelp

9 years ago

I went into reliable Chevrolet today to get my oil changed on my new car, it took almost two hours because no one came and got me when it was done, I had to go find my car and go tell them it was done, so if you get anything done over there then be aware. 

Steven M. 

on Yelp

9 years ago

This dealership is scum. I purchased a certified pre- own chevy silverado. First 6 months I had it maybe a month of the time. Come to find out the motor had been changed and nothing on the car fax and did not learn this until 6th time in dealership for numerous problems.. they never offered to make things right or offer me a different truck of same value. all they care about it money. Not the people.. I will never buy another vehicle or be recommending anyone go there. 

Kristie M. 

on Yelp

9 years ago

Terrible experience with this dealership all around. Bought my car 8/14, car in the shop by the end of the month then every 3 months since then, never seem to be able to repair a leak on my vehicle then "found " the issue and after 3 days of picking it up I was stranded on the side of the road because they didn't do the job correctly, I do not recommend them at all and will drive to Ozark or Republic for my repairs from now on!