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Reliable Chevrolet Parts

1.8

About this business

When it comes to accessorizing your Car, Truck or SUV with the perfect replacement parts or new customization elements, don't trust your vehicle to just any after-market parts store. Let the parts center at Reliable Chevrolet in Springfield MO get you the perfect part, every time. Our in-house parts center is staffed with Chevrolet experts who have a vast array of important replacement parts and accessories at their fingertips and can help you find exactly what you're looking for. Genuine manufacturer parts are better for yo... read more

Location details

3655 S Campbell Ave, Springfield, MO, 65807, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 4:00 p.m.
SunClosed
1.8137 reviews
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Amanda L.'s profile image
Amanda L. 
rating
6 years ago

Was very excited to be purchasing my first car, which I paid in full cash. I traveled from St. Louis Missouri all the way out to Springfield to purchase it and was told by the manager I will get an amount taken off for deposit and the trunk wrapped to match the color of the car. The manager was in denial about wrapping my trunk and being rude about the situation. They were also more worried about pushing the warranty in my face then getting the safety inspection done on the car which they also lied about and said was also do... read more

Nathan M.'s profile image
Nathan M. 
rating
7 years ago

We brought in our Equinox to have fixed because it kept dying when we came to complete stops. They did 2 different things that cost us $600 without fixing the problem! We had the same issue almost immediately after we started driving the car. We brought it in hoping they'd fix the issue free of charge, or at least only charge us for the parts..well they didn't. They wanted to charge another $700. We gave up on them, and had someone local fix the problem. I've never been so let down from a car service. If I could give 0 stars... read more

Connor E.'s profile image
Connor E. 
rating
7 years ago

The service department is terrible! Spent nearly 10 hours, TEN HOURS, over the course of 2 days, sitting in the waiting area, waiting on a repair that was supposed to be "just a couple of hours". The first two to three hours of my first visit was spent diagnosing the issue, which ended up being a single thermostat housing issue. The next three hours was spent fighting me, and the dealership I bought the car from, on warranty coverage. They refused to accept my warranty coverage of the repair evwn though it was clearly loste... read more

Ken K.'s profile image
Ken K. 
rating
7 years ago

after giving this dealership a zero star review I would have excepted the service manager or the director of customer relations to call me with a settlement or a understanding of my concern, but they couldn't take the time to even do that. ZERO STARS 

Calton M.'s profile image
Calton M. 
rating
7 years ago

If I could give a -5 Stars I would! Liars! Cheats! DO NOT TAKE YOUR CAR HERE! They will install subquality parts and then try to insinuate that you intentionally damaged the part! Terrible! Horrible! 

Ashley B.'s profile image
Ashley B. 
rating
7 years ago

Warning. Rant! So in December I bought a pre-certified used suv from Reliable Chevrolet. They had just gotten this Rouge in that day and it was trashed. However I liked the way it drove. After 6 hours of debating and questioning hey said that was my only option for my price range since I refused to put anything down. I finally agreed and what confident in their customer service even though I wasn't in the vehicle itself. They had the vehicle for 2 or 3 days to clean and fix what was needed and then gave it back to me. It w... read more

Regina M.'s profile image
Regina M. 
rating
7 years ago

LIARS AND SHYSTERS This is my 2nd and last dealing with Reliable (what a joke) service. I have had my vehicle in twice for the same problem. A.C. kicking on and off, first time I was in about $750. I was told both times by the same liar, Nick Shanders, he would call me at a certain time. He obviously can't tell time or the truth. I called, both times, to be shoved to VM, then ignored until I asked for service manager, Kyle Goodman. The first time I dropped car a 9am and picked up at 5:50 pm. Today, Oct 11, 2017, I finally t... read more

Bethny B.'s profile image
Bethny B. 
rating
7 years ago

Have given Reliable chance after chance, including getting an oil change and gasket left on and woke up the next morning too every bit of oil on my garage floor, compensation 4 oil changes. Go in to program a remote for my Mother's car and my CSR, crappiest job ever. Cannot program the remote, okay, just bring me th e car, I have been there almost an hour for a 30 min job. Observe my CSR receiving my keys, but a guy in a truck drives in and needs washer fluid. He leaves me standing there, really dude, you have my key... read more

John S.'s profile image
John S. 
rating
7 years ago

Well, such an unfortunate set of circumstances happen today at Reliable. Ready to buy my new Cruze today with my own money. No financing was necessary. Was getting everything in order and the salesman runs a soft credit check without me knowing or getting permission. I have to say it was very disappointing that I had been deceived by the salesman and he took it upon himself to run my credit without telling me. Called the manager up and he kept blaming me over the issue and said that I have mistrust. Lol. After my... read more

Frequently asked questions about Reliable Chevrolet Parts

How is Reliable Chevrolet Parts rated?

Reliable Chevrolet Parts has a 1.8 star rating with 137 reviews. 

When is Reliable Chevrolet Parts open?

Reliable Chevrolet Parts is closed now. It will open at 7:00 a.m.