Reliable Chevrolet Parts

Alesha M. 

on Yelp

3 months ago

I purchased a 2022 Chrysler Pacifica Hybrid from Reliable Chevrolet in February 2025. Just over a month later, I took it to a certified dealership for a check engine light and was shocked to learn that the entire undercarriage was severely damaged. The underbelly was nearly torn off. I was provided clear photo documentation and a repair estimate for the damage. When I brought this to Reliable Chevrolet's attention, I was told I "must have run something over" an absurd claim, considering how obvious and serious this damage i... read more

Brad F. 

on Yelp

4 months ago

Service department, advisors, service director, and GM all can't be trusted or keep their word. From DealerRating where I posted a review Took my sons truck there, 2013 silverado with 145,000 miles. It all the sudden wouldn't start one day. He cranked it a lot, next day we checked fuel pressure, ignition spark, and noid lights to all injectors to insure we had fuel getting through injectors. 2nd morning cranked some more, finally held petal to floor and it started like a flooded vehicle. Drove truck for 1 mile, g... read more

Brittny M. 

on Yelp

4 months ago

I had an extremely disappointing and frustrating experience with a dealership under the Reliable umbrella. They knowingly sold me a faulty car with existing mechanical issues, despite assuring me it was in good condition and the service reports not stating the issues. What makes this even worse is that I was pregnant, and they had no problem putting me in an unsafe vehicle. Shortly after purchasing the car, I started experiencing major issues that should have been disclosed beforehand. When we went back to the dealership to... read more

Monte D. 

on Yelp

9 months ago

Service department is terrible. They are cocky, rude and unconcerned for the customer with problems. They are clueless when it comes to dealing with warranty companies. Get your car serviced somewhere else. Its worth the drive to Marshfield. 

That Dude D. 

on Yelp

10 months ago

un ethical service department. bought a truck with warped brake rotors and they told me nothing was wrong. Do Not go to this dealership. They where no help when i brought it to their attention. Un ethical buisness 

Cindy P. 

on Yelp

a year ago

I replaced a wheel sensor, on my corvette. I had to bring my car in to have the sensor programmed and retrained. When I got my car back they said I needed all new wheel sensors because they could not read any of them. None of my wheel readings were showing on the dash. I came back home and retrained my sensors using a magnet. All readings are again showing, except for the one I replaced. They wanted over 500.00 for all new sensors. I find it bad when the person with the scanner tool couldn't diagnose this issue plus l... read more

Monroe P. 

on Yelp

a year ago

I will try to make this as short and concise as possible. My Silverado was involved in a rear-end collision and was knocked into the vehicle ahead of me so there was damage in the front and the back. Took it to Reliable Chevrolet body shop in Springfield, Missouri. They had it four weeks and I practically had to demand they release my truck. When I obtained my truck it was raining so I didn't get a good look at the work. Over the next couple of days I realized there was some minor damage that was missed and heavy paint build... read more

Glen E. 

on Yelp

a year ago

First let me state that I am 61 years old and normally purchase my vehicles in St. Louis or KC. I seem to get better deals and better service. I found a car on Reliable's website and immediately called the dealer. Spoke to a salesman named Michael about the vehicle. It was 10:38am when the call took place. Told them to hold the car and I would be there by noon to purchase and pickup. In the meantime, I received a call from the Internet manager and sales manager thanking me for reaching out and verifying my visit. Fast forwa... read more

Boyd P. 

on Yelp

a year ago

I was selling a car for an older relative this week on Marketplace. I was very careful when writing the ad to disclose that the vehicle had been wrecked and repaired and then had been further damaged. I included pics of every damaged spot. One of Reliable's salesmen responded to my ad claiming to wanting to purchase it for the dealership. I told him I wasnt comfortable driving 45 minutes to Springfield without any offer so he made an offer with a deadline, I agreed to the offer and had the car there the next day on time.... read more