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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
They couldn't figure out the problem, so they made up a $6k problem. Got a second opinion, my repair will cost $350. Liars.
Business response:
We take your feedback seriously and understand your frustration. Your trust is important to us, and we want to discuss this situation further with you. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss your experience and work toward a resolution.
Good experience, way over priced. I was quoted a tune up for my vehicle that was $300 more than another local mechanic. I only came to the dealership because I thought the issue was something only they could fix which was not the case in the end.
Business response:
Your review is appreciated and we are glad to hear you had a good experience with us. We understand your concern about the pricing difference you encountered for your vehicle's tune up service. We recognize that cost is an important factor when making service decisions, and we appreciate you taking the time to share your feedback about the quote you received. At Reliable Nissan, we strive to provide quality service while being mindful of our customers' needs. Thank you for giving us the opportunity to work on your vehicle, a... read more
Horrible place for service! !! Do not recommend this place!! I took my truck in for service. They do not have the equipment to do alignments, they take it to Chevy dealer next door.there some shakiness in the front.. Not sure if it’s needed an alignment. My steering wheel was fine. When I left my steering was off, clearly off. Slanted at least 1/4 turn off center!! I turned around right away. Took it back. The shakiness was gone, but now truck was veering to the right and steering wheel off center. If they couldn’t get it ri... read more
Business response:
It's regrettable to hear that you feel this way about your recent service experience. Your feedback is important to us and we understand your frustration. We would appreciate the opportunity to discuss your experience further and work toward a resolution. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can address these concerns directly.
Trash i brought my truck in and they didn't even fix it. My windshield also now as a chip in the middle so thanks for that. Took it in and it came back worse
I had an appointment scheduled for 1:15 PM, but no one assisted me until around 1:30 PM. When I inquired about my wait, they informed me that I would need to wait about an hour. After waiting an hour, I checked again and was told it would just be a few more minutes. I returned at 3:00 PM and explained that I had another appointment to attend. At that point, they informed me it would take another 45 minutes. They offered to get me a Lyft ride, but it wouldn't be available for another 20 minutes. When the Lyft finally dropped ... read more
I bought an extended warranty. It covers windshield, reams, bumper to bumper. When I went to service to get some work done I was charged for everything that was covered under the extended warranty and everyone there. Kept saying I didn't purchase it when I did.
I didn’t like how the bill said I paid for rotar resurfacing when I was told in the beginning and the service I requested was to have my rotars replaced. I had to clarify with staff that the correct work was done and it felt sketchy
It was a tacky experience overall and I didn’t like the overall vibe of the employees. No professionalism and top dollar prices is not a good combination. They handled me better at Jiffy Lube
Service was completed and noted I would wait for vehicle. They got done but didn't contact me. After 3 hours I checked and it was ready for a long while. Ramon was not available. They charged me after I said told them I was a prepaid. Waited another 15+ mins for them to correct. It but was a bit disorganized and frustrating.
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 13,613 reviews.
When is Reliable Nissan open?
Reliable Nissan is open now. It will close at 8:00 p.m.