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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I was informed the parts came in and scheduled an appointment for Saturday July 12th at 9:45am. I went down there today only to be told? by the Service Advisor that the technician that does the work today as he "is off every other Saturday" so the scheduling should not have occurred. Additionally, I understood all the parts have not arrived. When I returned home I found a voicemail stating the Technician was sick.. So I been lied to by Reliable Nissan. It will now be 5 - 6 weeks with attempts to get my car fixed. Do NOT buy ... read more
I purchased a used vehicle from Reliable Nissan on Sept. 29th of 2013 . It is a 2003 Ford Explorer Sport. 4 Days after I purchased the vehicle the check engine light came on and the cruise control stopped working. I took the vehicle in to have them check the vehicle out, I could not leave it that day because I needed to take it out of town on a trip. They told me it would be a quick fix and to bring it back on Monday. I took the vehicle in for repair on a Monday in October and got it back on a Thursday and they fixed the pro... read more
These folks didn't seem to want to sell cars. I don't expect any dealership to give me a car but I do expect them to be reasonable, especially when trying to buy last year's model. For the 2013 model we were interested in they had around 15 on the lot. 2014s are arriving in a couple of weeks but they seemed to want to hold on to the 2013s. It's not the good old days for car dealers when they had all the information and buyers had none. We pretty much know what cars are worth today as they sit on your lot. I would not go so f... read more
Very bad experience had engine work done there they forgot a part full 60 days later less than 1500 miles on the car and somehow it's my fault. The mechanic there left an engine bolt out which slowly drains my oil over 1500 miles and now my engine has a knock and they won't warranty their work.Will never use or work with this dealership again!!!!!
BUY SOMEWHERE ELSE!!! When I walk into a dealership I expect professionalism, excellent customer service, to be treated with respect and honesty. My experience with Cindy & Mike was far from it. Both of these individuals lied to my face and disrespected me. Customer service should be the most important aspect of their jobs! Just because you own the place doesn't mean you can treat people anyway you want. It amazes me that Reliable Nissan is still in business! I wish I would have read the reviews online before I decided to wa... read more
I've been taking my Nissan Xterra to Jack Key Nissan in Las Cruces, NM since I bought the vehicle. I recently moved to Rio Rancho NM and was looking for a dealership to take care of my vehicle just like Jack Key. After 160k miles, I have not had one major issue with the vehicle. The most work I have done on the vehicle was my 100k mile maintenance. I took my vehicle in for a routine oil change and tire rotation since there were zero issues with the vehivle since my last appointment at Jack Key Las Cruces three months ago. I ... read more
I was sold a wonderful car that I truly wanted. Within 30 days I was informed That my employer took too long returning employer verification to the bank so The original loan offer had expired. "My employer" brought me into the office the Day they got the verification and sent it back the same day so I know that was a lie. After much stress, I decided to return the vehicle. I was told that I would be given my $1000 down payment back as it wasn't my fault the vehicle was being returned. I was told that 500 Would be in a check ... read more
We brought our Nissan in for service after the tire pressure light and check engine light came on. The tire pressure issue was resolved by changing one of the sensors and it was determined that the check engine light was on due to an issue with the exhaust system. The exhaust system was replaced under warranty, but during the repair, they damaged and had to repair our radiator. When we picked up our vehicle we immediately noticed a noise when the AC was turned on and a strong smell of antifreeze. We reported it to the mechan... read more
I drove into the service bay to have my oil changed and was greeted by a person that told me she was a greeter and asked how she could help. I advised of the reason for my visit and she immediatly told me that I would need to talk with a different person and repeat myself. We went into the center and Ernie asked how he could help me after the greeter requested. I asked why I needed to repeat myself about the reason for my visit. Eric did not appolige but instead asked how he could help and then advised that I had not already... read more
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 13,613 reviews.
When is Reliable Nissan open?
Reliable Nissan is open now. It will close at 8:00 p.m.